Clarendon Suites

Room King 4 Pro..The location is great, good size room with good comfortable king-size bed and smart decor. Good coffee machine and tea making facilities. A microwave. Con..there's no real fridge but a cool box which couldn't keep anything cool. -No heating so there's no heated towel rail or radiator. -There were no toiletries but several small tubes of shampoo and hairs conditioner. -There's no bath mat, we had to use one of the hand towels. -TV remote control wasn't working properly and not compatible with the TV. -The WiFi was temperamental. -There should be some washing up stuff because there's a sink and a microwave. -There's only one chair, so there's no place to sit and eat apart from the bed.

Clean and modern rooms in a fantastic location. The access codes were a little temperamental at times but we always managed to get in eventually. The biggest issue we had was that we booked for three nights in December and neither the radiator nor the heated towel rail in the bathroom worked so the room was cold unless we used the air conditioning to heat the room (not very energy efficient) and the towels were always cold and wet. We asked at the bar and a lovely lady tried to come up and fix it but ultimately, there was no hot water coming to either the radiator, nor the towel rail. It is noisy but that was understood at the time of booking. The email with the access codes said that there were ear plugs in the room - there weren’t but I’m sure they’d have provided some had we asked at the bar. The noise was mainly early morning deliveries and seagulls rather than noise from the bar downstairs. Overall, I’d say that it probably wasn’t worth the £220+ per night that it cost but by no means was this a bad place to stay.

Property was in a great location, and staff was very helpful for any request we made. Very nice room only slight issue we had was with the bathroom - the sink drained very slow and the shower water temp was either too hot or freezing cold. Otherwise this property was amazing, perfectly located close to lots of restaurants and bars in the area, and close to the bus stations.

It was cool that we could walk right out of our room and into a bar for a drink. We did not like that there were multiple and different long entry codes for the doors. Would have preferred a keycard / bracelet access / or 1 key code total.

This place has no front desk, no lobby, no full time staff. Just four suites above a bar. The bar below staff is the staff, let me tell you they are wonderful. Management however is none existent and completely none responsive to their guests. We had a major issue, while the staff did all they could the management did nothing and in fact never replied to us or reached out to us. Yet the place is a very nice room, a perfect location and a reasonable price. So, IF you have no incidents this is the perfect place to stay…. If not I hope the staff can resolve your issue because the management won’t.

******* did not do an on-site visit to this property. If they did, they would find this property unacceptable to advertise on their site. Completely unsafe, no front desk, no one to call if there was an issue, entry access from the women’s bathroom from the bar on the ground floor. Fire alarm went off at 4:00 am and no one to call. Rooms were ill equipped and dirty with bugs.

The location and room were great and not my first time staying but they forgot towels in room. A bit late noticing as I stepped out of shower 😩 and when I told them on departure I just got a sorry about that bud. I thought there would be a call or email with an apology or offer of a free meal on next stay or something…… poor customer service afterwards. Although I will say that the lady who met me when I checked in was very helpful.

I wish the window had been soundproof. We heard a lot of street noise throughout the night.

Great property, very central location, large room multiple amenities, very comfortable. Wish we had stayed here longer during our visit