Rooms Kisic

旧市街の中の趣ある建物に宿泊することができとても良い経験になりました。ホストの女性2人はとても親切です。おすすめのレストランや交通手段について丁寧に教えていただきました。また、洋服のボタンが取れてしまった時は裁縫セットを貸してくださるなど、突然のことにも対応していただけて非常に助かりました。 シャワールームやキッチンなどは、建物が古いためか完璧に綺麗とまではいきませんが、使用する分には問題ありませんでした。 ドゥブロヴニクの街自体が石畳と階段でできており、広場からゲストハウスの玄関までと、部屋に入室するまでに急な階段が続きます。荷物が多い方や小柄な方は注意が必要です。

Check in was very easy and smooth with the instructions provided. Fair warning - lots of stairs tho. The location was excellent and very convenient to everything in the Old Town. If you need consistent wifi, this is not the place for you. I was on the third floor and the wifi was very intermittent. I could never stream a 30 min episode on Netflix without the wifi cutting off multiple times. Luckily I had shows already downloaded.

I booked and paid the hotel but when I checked in, there was no room for me because the apartment owner gave my room to another guest prior to my arrival. The apartment owner overbooked the rooms and when I showed my reservation to her, she was extremely rude to me. The way she dealt with me and the situation was very unprofessional and cannot be accepted. She literally asked me to leave and pushed me out of the property at 11:30 pm without even apologising for her mistake on overbooking her apartment. She was talking in Croatian without much understanding of English so it was very difficult to communicate with her. When I was out on the street speaking to ********** to raise the issue, she dared to come out to ask me to leave even though I was in the public road. The whole experience is the worst ever experience I have had via **********. The process to get my money back is cumbersome and complicated so please be aware.

El alojamiento era viejo, las paredes llenas de humedad y manchas, el baño viejo, lleno de moho, sin ventilación y sucio, todo olia mal. El aire acondicionado no funcionaba. La higiene el general muy muy mal. Lo cierto es que es de los peores lugares donde me he alojado en mi vida. Por razones de salubridad no deberia estar abierto al publico.