Xinyue Hot Spring Holiday Hotel

Stayed 4 night at this hotel on Qing Cheng mountains. 5/5 Concierge was extremely helpful with tendering luggages which was very much needed as some rooms are located on second floor ( no elevator). An assistant was assigned to the room and she (Vicky) could be reached almost 24/7 through texting. I had a small accident in the room first night of my stay and she quickly helped with arranging a different room that was more suited to my needs. She also provided me with first aid etc plus always answer my questions promptly ＜3 Note: breakfast was until 11:30am Has one laundry + dryer machine for hotel guest( free of charge) detergent included Daily replenish water (3 bottles), fruit plate, tea, coffee sachet in the room Hotel rooms, restaurants, hot spring are not in the same structure, requires a short walk outdoor which is very common among hotels on qing cheng mount. Highly recommend eating at the hotel restaurant. Has all the local favorite dishes plus good oil was used. Reasonably priced. They offer free shuttle to train station Hanfu experience was a room with about 50 pieces of hanfu to choose from. For female about 20 -30 pieces, for male about 5 pieces, for kids about 5 pieces.

We had an outstanding time in this Hotel, very friendly team and great service. The hotel is really close to QingCheng Mountain and the Panda Park. Very Family friendly set up. The hot springs are a nice feature for the hole family.

Staffs are nice and helpful. Great service. They offer free shuttle to nearby Panda Park attraction. Breakfast was great with variety of food. The room is comfy and designed nicely but the insulation needs improvement. Please make some non-smoking room because it would make my stay better.

Beautiful hotel with great, friendly staff. We stayed for three nights and thoroughly enjoyed the room, hot spring, and food. The breakfast was very delicious. We had to go to the hospital due to a short illness during our stay and the staff drove us in the middle of the night to a nearby hospital just five minutes away. So thankful

Thank you for the warm hospitality

Lovely hotsprings, close to a food street

對房間非常滿意：尤其是親子房間，2.7 米大床是由兩張 1.35 床墊拼成的，適合年輕父母帶孩子睡.。對服務比較滿意，剛入住時，由於房間臨近温泉，有機器工作的嗡嗡聲音（不同於馬路的噪音），要求換房，換到了另一座樓，仍然有嗡嗡的聲音，又一次請求，被換到了 8 號樓，服務速度還是很快的。衞生給了四星是因為一進到房間，就看到很大的一衹馬蜂。

非常好的一次酒店體驗，首先整個酒店環境非常好，古香古色，讓人很容易放鬆 其次無論是前台，客房還有温泉的服務人員態度都特別好。女朋友泡完温泉有些低血糖，温泉值班的阿姨很貼心地主動給了一瓶葡萄糖，看得出來酒店是用心在照顧住客體驗的 温泉體驗也不錯，有4個池子，温度有高有低，應該是為了照顧不同人羣，環境也可以，就像是真的在大自然裏泡温泉

臨時起意的清明假期行程，非常慶幸選擇了心越～2.7大床很適合親子，小朋友可以橫着睡，酒店的親子活動豐富，温泉池不多但泡着也很舒服。服務基本都能快速響應，尤其羅師傅開車接送非常貼心，對於沒有自駕的家庭友好，整體很滿意，下次還會選心越