Best Western Windsor Inn

One off the staff members very rude for no reason not professional at all

Great place to sleep driving across country. Pretty good breakfast and comfy beds and pillows.

Great property at a great price. Super clean room, great breakfast, friendly staff. Perfect for our quick overnight traveling through Texas.

Very helpful, professional staff, good breakfast, and a clean pool.

Took my credit card for incidentals and have been repeatedly charging for the past several months. Some people at the front desk have reversed some charges but I’ve had to go through the bank to have others reversed. I’ve had to ask the bank for a new credit card because I keep receiving charges. Don’t stay here.

Check in with super quick. I had a room on the first floor, which made it super easy to get my stuff in and out. The breakfast was good with scrambled eggs, sausage biscuits, gravy, cereals, etc. The hotel itself is a little bit dated. The latch on my door didn’t work exactly right but once I learned that you had to push it to a certain way it latched and everything was fine. The toilet handle was broken off of the toilet so it didn’t flush. When I made the front desk aware of it, they were going to fix it so it wasn’t a problem. You also have to ask for the Wi-Fi code. They don’t just give it to you a check in and then when you look in your room to see if there’s some sort of Constructions, I didn’t see any so I called the front and they were happy to give it to me, but they didn’t give it to me upon check it. The hot tub was also out of order but..The price was right.

Had a guy walk into our room with a card. Was told cards would be deactivated and they never were done. Waited at counter this morning to talk to someone and never saw a host

good service at front desk. room keys were faulty requiring us to have them changed multiple times.

There was black mold on the ceiling of the bathroom and the wall around the toilet paper was dirty. There were nice decorative touches but I would not stay again.