Verified traveler
27 Ιούλιος 2023
Albanian service generally was difficult to get the hang of. Oftentimes, the people working the reception seemed very confused, and were watching videos on their phones or taking private calls while servicing you. Same goes for the waiters at the breakfast buffet, who seemed very indifferent and didn’t bother coming down to take our drink order; oftentimes, we would wait almost an hour for our morning coffee… The cleaning staff were super friendly, but forgot to bring new towels every day. The hotel room itself seemed strange; there was no shower curtain, so the entire bathroom seemed to be inflicted with fungus from being flooded with water. Also, the “beds” (one of which was a fold-out-chair) were very uncomfortable! And the breakfast buffet was almost inedible.
I think the hotel has some things to work on, but the intention seemed good - and their location was spot on!
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