Επισκέπτης Χρήστης
4 Αύγουστος 2023
I highly recommend staying anywhere else but here! My brother and I booked 4 nights with them in the Moose cabin. We arrived to a dirty, broken down trailer. Cabinet hinges were missing, the dishes and utensils were dirty with stuck on food, the outside around the feeble deck looked like a junk yard and the list goes on. But we decided to not complain and tough it out and just concentrate on fishing. After the first night and day of fishing we had to leave due to a family emergency so we asked what could be done as far as a refund. "Sorry, no refunds" was the first response that I got. After explaining our situation and David (the manager) calling the owner, He said they would be able to refund 70% of the last two nights....OK fair enough. After two weeks no refund. I called several times and finally got a call back. " Wow, The girl said that she would refund it". David said he'd check on it and get back to me. It's August, a month later and nothing. I'm not going to call back and fight with them. I am a seasoned fishing guide out east and have contact with lots of people who travel and fish. I have been traveling west for ten plus years going to different locations to fly fish. My clients count on me for recommendations of where to go and for the best places to stay. Dutch John Resort will not be on the list. Check with Trout Creek Flies or stay up on Flaming Gorge. David If you read this and are inspired to do the right thing I will certainly make it part of the story, but I'm afraid the damage is done.
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