Ξενοδοχεία με Louisiana＇s Old State Capitol, East Baton Rouge Parish

Friendly staff. Big room. All good

Highly recommend; easy check-in and out of this 12ish story building. Professional staff Artavea (spelling? Of front desk person) including valet parkers. Great location walkable to all downtown activities. Quiet rooms with refrigerator facing sunrise.

The Hotel Indigo has a great location in downtown Baton Rouge. It's within walking distance of pretty much everything to do and see, including museums, the convention center, bars/restaurants, and office buildings. While IHG's Hotel Indigo brand is supposed to be an upper-upscale full-service, boutique-inspired brand, the Hotel Indigo in Baton Rouge felt more like a generic Holiday Inn Express or Fairfield Inn. No doorman or bellman. No offer of assistance with luggage. No newspapers. Bar doesn't open until 4pm, which means you can't get a drink until then. There's no all-day F&B nor is there a pantry or gift shop selling non-alcoholic drinks and snacks. So I couldn't even get a bottle of Diet Coke. The restaurant wasn't open for dinner when I stayed because the hotel lost its kitchen staff or staff members. At breakfast, the restaurant was very basic. There's no real table service. The breakfast menu consists of three or four egg options with all orders placed at the counter. No coffee refills and the orange juice is sugary orange juice from a mini-bottle. No oatmeal, no fresh berries and fruit, no yogurt, etc. There were some breakfast pastries at the counter but they looked old.  The atmosphere and food quality at Starbucks or McDonald's is better. The public spaces and guest rooms were very old and tired with extensive wear-and-tear. At the minimum, carpet in the hallways needs replacement as does some of the furniture in guest rooms. There are no USB outlets in the room. Only two or three accessible electrical outlets to charge assorted devices. That's just not acceptable in the year 2022. The clock-radio had iPod/iPhone docking capability ... maybe 10 or 12 years ago. We're talking like an iPhone 3 technology. No water was provided in the room. The mini-fridge and microwave were just haphazardly placed on the floor against a wall. The air conditioning unit was horrible. If you turned it on, the room was freezing even with the temperature set at 68 or 70 degrees. It never seemed to go on auto and stop running. I had to shut it off and sleep in a room that was about 73-74 degrees. I was woken up at several points during the night by what felt like earthquakes. I assume it was the elevator behind my room. Despite requesting a room away from the elevator, I was placed in a room right next to the elevator. The bathroom was dirty. Mold or mildew throughout shower. Old tiles that needed regrouting. Hair on face towels and throughout the floor of the walk-in shower. Everything just looked old and outdated. More like a dorm or locker room bathroom than an upscale boutique hotel brand. No mouthwash or other toiletries in the room. No bathrobe or slippers. The gym was well-equipped but, like everything else, was outdated. The equipment was a couple generations outdated. The general manager was apologetic and compensated me with a significant number of IHG points. While that was gracious of him, the fact remains that the hotel is

My Husband and I had a great stay. The Room was very clean the beds a very comfortable. The guy that checked us in that night is very nice and friendly. The breakfast was okay. Close to stores and restaurants tho. We will definitely go back and stay again. Thank you for a great stay.

When I arrived at the hotel no one was at the front desk and I waited about 10 minutes for someone to help me. I had reserved 2 rooms for May 1, one night. Room #1 was booked as ”2 Queen Standard Comm Access Roll Shwr” for a disabled person. Room #2 was reserved as ”1 King Bed Suite”. After checking in mid-afternoon we arrived at our rooms to find they were not what we reserved. Going to the desk I was told by the clerk that room #1 type ”2 Queen Standard Comm Access Roll Shwr” didn't exist, they had no handicapped rooms available, but they had a non-handicapped room with no roll in shower and 2 queen beds. Room #2 was reserved as ”1 King Bed Suite” and they were able to find one for me. Why would H.I. allow me to book a handicapped room described as ”2 Queen Standard Comm Access Roll Shwr” if that room did not exist? In my room I attempted to log onto the network but found the Wi-Fi was not working. I again went to the front desk where the clerk confirmed that the Wi-Fi was not working and had been out all day. Period. She didn't volunteer to do anything about it. Obviously no one had done anything about it. After some prodding from me she called the hotel manager who told her to consult the procedure manual for what to do. Opening her manual she found that she should call tech support. Period. After some more prodding she called tech support who said they would ”work on it.” This is inexcusable as action should have been taken as soon as it was found the Wi-Fi was down that morning. It was apparent the clerk did not want to be bothered. The Wi-Fi did come back some time later but the bandwidth was extremely low. The hotel itself appeared to be somewhat neglected in comparison to other H.I hotels I've frequented, as if the management was looking for the cheapest way to maintain it (cheap facial tissues, cheap toilet tissue, half-hearted cleaning of common spaces, etc.). The employees were not all that friendly. The only reason they get at least one star from me is because the breakfast was good. I definitely will not stay at this particular hotel in the future.

My company had reserved the conference room and paid extra for the audio/visual package. When we arrived, the only AV equipment was a TV with no remote. The projector had no cables to connect it to the TV...which didn't matter since we didn't have the remote to change the input settings. I called the manager, Dennis Quinn, but he was absolutely no help. He blamed it on my boss, saying that we agreed to bring the equipment ourselves. This was a blatant lie since we agreed to pay extra to use their equipment. The rooms are not maintained well. Electrical switches didn't work, outlet covers were broken and cracked. I had mold in my shower while my manager found a box of condoms in his night stand. Thankfully the La Quinta nearby had a conference room available as well as rooms for our employees. We moved there and were very pleased. One note...the front desk (Maxine???) and maintenance personnel worked tirelessly to fix the situation, but their manager set them up for failure by not providing them with the tools they needed.