Premier Inn Eastbourne Town Centre

Stayed at the Inn with a walking companion upon our completion of the South Downs Way. Arriving tired, we were warmly greeted us and explained that the Inn’s systems were in the midst of re-setting following a recent power cut. (she was supervising that as well as greeting us) She also introduced us to staff member Charlotte who subsequently quickly re- configured our room from double to twin configuration (we had mistakenly booked for single occupancy). The room inc en-suite was clean and tidy. Later, Dawn was helpful in telling us about a range of local pubs and restaurants where we could dine. We left quite early the next day so didn’t take up any of the Premier Inn breakfast options. Subsequently, I discovered I’d left a pair of shorts at the hotel so I called and again spoke with Dawn who couldn’t have been more helpful in engaging with me to arrange their return. Overall, the usual consistently good Premier Inn hotel experience heightened by the warmth and helpfulness of Dawn and Charlotte.

We travelled down from Scotland, to help celebrate my brother in laws bday. We arrived at 9 am, very tired, the staff Were so lovely. They took our bags and the birthday cake I had carried all the way. The room was spotless and the location was perfect. Massive thanks to all the staff for being so accommodating and all were always smiling

This was a hotel situated in an excellent location for the buses, trains, and for the seaside. The beds were superb, and seemed much better than those normally provided at the Premier Inns. The most significant factor was the presence of Dawn, a manager on the evening duty shift when we were there, and who made our stay extra special by her friendly and helpful approach and her bubbly personality.

We stayed on a Saturday night in a family room which was quiet and comfortable as with any Premier Inn. At check in we were told we had to book a breakfast time but although it wasn’t even 3pm, the only breakfast slots left were 7, 7.30 and 10.00. However, we we finished breakfast just after 8 and the restaurant was still empty which highlighted to the unnecessary booking system which had made us wake up earlier than needed on a Sunday morning.

Went to Eastbourne for a break before going on to Canterbury. Enjoyed the hotel and the breakfast and dinner was lovely. It was a pity that the lift was out. Used the hotel,to,enjoy the abba exhibition in Brighton which was reached by a very good bus service

I absolutely love this hotel and have stayed several times. The staff are amazing and a credit to Premier Inn. Carly quickly replied to my email request and found us a room which we were happy with and that creates a positive start for an enjoyable and relaxing holiday. The hotel is very central, in an excellent location, close to the beach and shopping centre. It's a pleasant walk to beachy head and the harbour. A family network saver ticket only costs £12 so avoids the hassle of driving Brighton and paying for parking.

Stayed for a 2 night break over Easter, room was clean although very hot the first night as although we turned the air con on at 3.45am it didn’t actually turn on until 6.55am, this was sorted the next night by the receptionist who switched it on from downstairs. The only downside was that we had booked a Premier Plus room which was on the 3rd floor & the lift was out of order ( we had been emailed prior to our stay to say the lift wasn’t working but didn’t know our room was on the top floor). Would like to mention Carly the receptionist who checked us in on Friday & was in the restaurant for breakfast service, such a bubbly character who pointed us in the right direction for things to do & spent time talking to all the guests in the restaurant each morning even though she was rushed off her feet and asked all the children what they were doing that day, she really is a credit to you

Very central, so good location, although there were a lot of dodgy characters around the area in the evening. Reception was manned when I checked in and out but the lift wasn’t working. Luckily I am able to walk upstairs stairs but would have been unfortunate for anyone disabled. There is a distinct smell of cigarette smoke by the fire door at the bottom of the stairs, so obviously people go out that way to smoke. I was on the first floor and as soon as you arrive in the corridor it smells musty and damp and on entering my room the smell was very intense. The windows don’t open so the room can’t be aired, which could exacerbate the problem. The room was clean, I had everything I needed and there was little or no noise so I had a good nights sleep.

I spent some months working in Eastbourne and regularly stayed a few nights in the week at PI. The location is very central with a few minutes walk to the town centre or the sea front. There is a NCP carpark next door which costs around £7 per day. The rooms and the hotel are a fairly good standard and the staff were great. I did not eat in the hotel as there is a huge choice of restaurants in Eastbourne. My one complaint was that the lift is out of order and has been for about 9 / 10 weeks. It is not the end of the world but carrying luggage up 3 flights of stairs is hardwork for an oldie. PI offered me 65p per day for the inconvenience which I thought was a bit miserable. Putting the lift issue to one side, PI offers good budget accommodation.