Eastbourne Riviera Hotel

Great hotel but not the best in the town as it is small, about outdated and the view isn't the best in the world. The shower was very poor and weak but the bathroom looked nice and was up to date but not the biggest. The hotel had a different feel about it and the staff member was great.

Regular visitor. This is by way of a message to the kitchen staff because this time around everything in the hotel was great (which is usually the case)...except for one thing - the breakfast (it must have been the eggs) - suffice to say, for hours afterwards I was having indigestion-like symptoms before nausea struck.

Very very rude member of staff, told me to "go get my coffee some place else because i didn't like theirs" and refused to make me a coffee on the basis that i politely declined the 1st coffee made because it was not right. Then clerk proceeded to walk away as i was talking and closed door on my face

I stayed in the Riviera Hotel some 5 years ago and I must say not much changed since hen. The Hotel is in great need of TLC. Comfortable enough for short stay, but you can see that some things need replacement and some areas need improvement (shower door, very thin walls between rooms). Overall I had a pleasant stay though earplugs were in use.

Lovely staff. Very nice spacious room and bed. Sept very well. Immaculately clean en-suite shower room. Good television and wifi. Great location for both town and beach/pier.

Hotel really clean and smart. Much better than most seaside hotels on the front will stay again

I lived in Eastbourne for 30 years and moved away a couple of years ago. If I need to return for a few days, the Riviera is always my first choice. Clean and friendly, certainly good value for money.

Not really the best of hotels, for several reasons: - hotel parking is on the streets of Eastbourne, if you arrive late you will struggle to find a space - rooms are OK but the walls are paper thin so you will definitely hear your neighbour snore, go to the toilet, cough, sneeze or any other noises they may emit - a small thing but the fan in the bathroom is quite noisy and stays on for what feels like an eternity after the bathroom light is turned off. Not great in the middle of the night (including the neighbouring rooms🙂) - both our breakfast orders were incorrect and the face of thunder from the server was a picture - the two omlettes we had for breakfast had wayyy too much pepper in them - the level of service generally was quite low. Standards were not high and wouldn't be acceptable in more dynamic hotels. Quite typical of Eastbourne really where the town feels tired and has lost its lustre - Rooms on the front facing the sea get the sun most of the day and get warm/hot and a lack of aircon forces you to open windows that bring in the noise from the busy road out front - breakfast was quite cheap at £9.50 but wasn't value for money. The hotel needs to look at chains who have a simple but effective proposition (for example Premier Inn) as this is now what many people expect as a minimum and this hotel falls someway short of that. Wouldn't stay here again.

We chose this property using Wotif filter showing parking. The receptionist said the hotel has never offered parking so there is a problem somewhere between Wotif and the hotel. We had to pay for parking and walk around 800m back to hotel. The room was basic but clean and in a great position along the foreshore.