Ivy- Braveheart Guest House

although reception closes early, landlord is patient to email me room & keys messages before 6 pm. the Old building in a Good Location. room is cold cuz 2 heatings cannot work well, so feel a little bit unsatisfied.

各位小心，一般我不留回饋，因為基本都還好。這個ivy braveheart sounds very dodgy. 不僅接電話的reception説話不實，而且服務完全沒有，Wi-Fi連不上，房間味道- 根本沒有on site reception @ 攜程，pls delist this one, it is damaging your reputation

The bed was so comfy I asked if I can take it home couldn't fault the room at all fresh n clean and I stayed two nights got fresh towels the manager was helpful with the tv and it was easy to find from the train station. The hotel messages you on email or booking com and you can contact them back through that service

Upon arriving, we realised it was the wrong location for us. The owner provided the steps to request a cancellation and refund. This is a guest house not a hotel, my mistake, but great owner full of recommendations for food and places to visit

Basic room which has seen better days. Tiny en suite, but did the job. Average level of cleaning and care. It is on a fairly busy road and as it was warm we had to keep the window open. There aren’t any curtains, just wooden shutters, which We had to leave open slightly to keep the air flowing so couldn’t shut out the traffic noise or the early morning light. Everything was done via messages including getting your room key from a coded box, which is fine as long as you don’t have any questions. Location is fine if you don’t mind a 15 min Ish walk to the Royal Mile.

Comfortable stay. Central location just 5mins to the city centre. Our landlord let us arrive 2 hours early to check in and was very helpful. The room was nice with tartan bed sheets, tub, tea and coffee facilities and a nice clean bathroom. A good hotel for couples. Thanks!

I do not like leaving negative reviews but this hotel was not great. It is a very old building and had some character but it needs a lot of updating and some fixing up. Our room was very dated and quite dusty, it needed a good all over clean. The bathroom didn’t smell great (really musty) and there was mould around the shower. The shower was good, lovely and warm but I would expect it to be cleaner. The windows were really old and single glazed and weather was cold so the room took a while to warm up, they did provide another radiator which we had to use. Positive note, the bed was actually really comfy and we did sleep well. You do hear a lot of outside noise with it being close to a busy road but that didn’t bother us too much. There was a kettle with tea and coffee but we were disappointed as the milk was not topped up daily so we couldn't have any more hot drinks which I think is bad ( I kept forgetting to stop and get milk when out). The location was quite good, for the castle 15mins to walk it. Parking was in a multi storey which was 5mins walk from hotel, think we paid £50 for whole stay but remember that’s extra expense. Overall, we had a fantastic time in Edinburgh it’s a lovely city but I wouldn’t recommend this hotel. I would pay more money for a nicer hotel that is a bit more central. I understand business has been affected by Covid but I think some fresh paint on the walls, some updates to furniture and really good cleaning would do wonders for this hotel.