I rarely write a negative review, but this hotel is in need of updating. As most people at the hotel, we were assigned this hotel by Turkish Airlines after one of their flights was late getting in and we were not able to make the connection home. We had been staying in nice hotels on our trip, so when the Turkish Airlines person said this is (was) a five-star hotel I believed them. Maybe thirty years ago this was a five-star hotel, but now it is closer to a two-star. They keep the lights off which makes it seem dark. I expect this is to save money. On the positive side, the staff members are friendly. There is a large fitness room, but again half the lights don’t work and for some reason it does not typically open until 10:00 a.m. The food was fine on the buffet. The room was small, but it was quiet which was positive. The shower nozzle did not work and we had to get it fixed. The hotel is not close to the Grand Bazaar and is about 45 minutes from the airport. Overall, we would not stay here again when visiting Istanbul.
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