NoelleG47
14 Οκτώβριος 2024
If you are looking for a luxury hotel, this is not it. The location is good and the lobby is lovely, but the rooms are very basic and not well maintained. Several people in my group had ants in their rooms and my room had sloppy looking repairs in the bathroom and filthy windows. The rooms also have none of the amenities you would expect an above average hotel to provide. I have stayed at 6 other Moroccan hotels over the past two weeks and every other one provided two bottles of water every day (which is important since tourists are advised to stick to bottled water for drinking and brushing your teeth.) This hotel only provides complimentary water the first night, after that you have to buy it. It is not the cost, it is the principle. How can you claim to be a high end hotel when you won't give your guests water? It is also the only hotel that did not provide complimentary coffee/tea in the room. As others have noted, the front desk staff is also not very helpful or overly concerned about the guest experience. I don't normally leave reviews, especially negative ones, but I was really looking forward to my stay here and it has been a big let down. So if you are looking for luxury, keep looking, this is not it.
Μετάφραση