Elba Estepona Gran Hotel & Thalasso Spa

Todo estupendo y muy agradable

Celebrated my husband's 60th birthday 🎈 here. Fabulous food, excellent staff & service. Great place to stay. We would highly recommend this hotel & having an indoor heated pool & great Spa means you can enjoy the facilities any time of the year!

Overall we had a very positive experience at the hotel. The staff are so pleasant and very helpful and the welcome we received when we arrived really set our holiday off to a great start. There were a few minor items that didn’t impact on our experience but could be improved. We stayed in a suite: One of the sinks was blocked, the cleaners would have been aware if this but it was not addressed. We received only one drinking glass in the room. Cleaning was very basic, simple things like refilling shampoo and conditioner was missed. We did love the room though and we had a wonderful see view. In terms of the hotel in general: Sun beds could be upgraded, they are plastic and not overly comfortable. We wouldn’t recommend the spa, we got a poor massage and facial shortly after we arrived. Birds flying into the restaurant, it’s a bit of an issue, you cannot leave food unattended and you may be unlucky if they leave you a gift! There are numerous ways that you can deter birds from partly outdoor restaurants. The hotel should look at this. Quite a few of the reviews, mention the 5 star rating. It is evident from the pricing that it is not a true 5 star so you know this will not be the standard when you are booking. We would rate it a very strong 4 star. Final points, the hotel is right at the sea front but the beach is a stoney beach so not for swimming or sunbathing. Waves can be loud at night but this did not bother us. There is a supermarket and pharmacy across the road, it’s a motorway so you use a foot bridge. You will need a car or taxi to get to restaurants at the Port a few minutes away or to the main centre of Estapona. There are some lovely towns around the area and some lovely beaches but you will need a car to explore. Overall we enjoyed our holiday. We will return to the hotel group but perhaps not the location as we have experienced or now.

Staff are excellent and very helpful however sadly the hotel needs investment to bring it up to 5 star standard. Breakfast was excellent and the room was lovely we used the spa most rooms not working which was frustrating pool good thought you need a car to get anywhere.

Our first visit since the Pandemic and pleased to find the hotel still holding up very well. We had room 423 on the eastmost corner of the hotel which gave us unbeatable views to Estepona and Gibraltar. The room was large and well equipped, just a couple of minor points, the English language news etc was not available on TV during our stay, also we had a bit of a fiasco with the Mini Bar, (being charged for things we did not use) but this was quickly resolved at reception. Food in the hotel was generally very good with service to match. We liked the Paris Roma menu slightly better than the Al Andalus, both good value. On some the nights both restaurants were closed due to “Events” (wedding parties etc). On one of these occasions we tried the buffet and found that very good also and great value at 35 Euros. The breakfast spread was excellent and the eggs and beans are now on hot plates by the bacon etc, so you can enjoy a truly hot breakfast. Outside facilities were well kept, gardens, pools etc and really show off the scale of the place. Access to Estepona is now improved due to further development of the coastal path, no more scrambling over rocks. Care is necessary however due to cyclists and E-bikes speeding along the new pathways. If you like walking, the path in the other direction to Port Duquesa has also been improved In May we found that the public toilets all along the beach were closed until after 11am so an almost two-hour walk to the end of Rada beach needed a bit of planning, good excuse for a Coffee stop. We have been many times Hotel Elba from its original opening as a 5-star Gran Luxe. Although we have found a few rough edges over the years, the scale and concept of the place are still impressive and we are happy to keep Elba on our list of favourites. You get a lot for your money here and we continue to rate it a (very good) 4 star. We intend to return.

Stayed on the 11th - 13th May 2024. The hotel was clean. The staff were very friendly. The bedroom was excellent with a balcony. The bathroom was superb. Parking was free. Nice bar area. Only 1 choice of white wine. The only quibble with the hotel was the location. It was not possible to walk anywhere and use of the car was essential to get to the town.

We stayed at this hotel for 3 nights. I called the hotel directly to book a reservation. The customer service representative was helpful, pleasant, and efficient. She confirmed the price and promptly sent an email confirmation. The check-in/out process was easy and hassle free. Staff were warm, friendly, and attentive. Our room had a balcony overlooking the swimming pool and Mediterranean Sea. It was comfortable and well maintained. All the usual amenities were included. Breakfast in the main dining room was excellent. They have hot and cold foods, fresh fruits and juices, and an egg station. We had an ala carte dinner in the Paris Roma Restaurant. Great food and service. This property is clean and well maintained inside and outside. Give their spa a visit and relax in the Thalasso pool. We took a long walk along the coastline, too. There is free public parking just outside the hotel. It is a great place to relax and unwind.

We had a lovely 5 day stay. It is a relaxing hotel and the staff are so very lovely and accommodating. Our suite was so clean and very spacious inside and out with sun loungers, we were B & B and really enjoyed our breakfast . You can walk to Marina which is a good 40 mims and then an extra 20 mins to old town . We did do this one morning , just to have a look and the coastal walk. But a taxi into port costs about €9 so we would do that in the evenings and there are plenty of taxis outside the hotel and at marina and old town . We would definitely stay again. I would only say that the hotel could do with an update as it is an older hotel and needs a freshen up .

My family and I returned today from a 7 night stay in Hotel Elba. We couldn't fault the staff very nice and professional. We had booked a standard family room, when we arrived we were upgraded to a junior suite. This was great a lovely spacious room, our two boys were delighted. We had a lovely relaxing week. We are not sure though if it is a 5 star hotel. Plenty of food at breakfast but its a bit of a free for all and coffee from machines. You would expect your tea/coffee served to you, which we have gotten in high standard 4 star hotels. We didn't like sitting outside to eat as there were loads of birds landing on tables chairs etc bird poo on chairs. Doesn't seem to be cleaned off, same with the sunbeds at the kids pool. We had a nice week overall, would we go back not sure.