Troy
25 Φεβρουάριος 2024
Positives are bed was comfortable, good tv service.
Negatives are carpet was not vacuumed before we checked in. Toilet would not flush properly unless you held the handle. Cleaning service attempted to enter the room (physically tried opening the door but we had the safety lock in place) 1.5 hrs before check out time. She knocked, did NOT announce herself and then attempted to open the door. When we went to desk to checkout, no one was at the desk. We waited a short bit and a guy got up from the business center computer and came over to check us out. He looked at us when we walked by but still waited before he got up to assist. When voicing my complaint about the cleaning service incident, two managers came out from back. They apologized but didnt offer anything for the inconvenience.
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