Residence Inn Dallas Allen/Fairview

It was nice and in a good location! I loved being in the pool!!

The hotel is in need of an update. Overall, the hotel is maintained the best it can be with a need for an employee inspecting with an eye for detail. Bathroom: Inside the bathroom, you can see there was water damage from the room above. The repairman's work should have been reviewed better as the faint yellow paint used (or lack of paint, just spackle) doesn't go with the white paint on the rest of the ceiling. (see picture) There is "chipping" of paint on the ceiling inside the shower with a spot that appears to possibly be mold growing inside the peeling paint. (see picture) Room vent: I have a sensitivity to smells/allergies so I travel with an ozone generator to help air quality, and when I choose hotels, I look for hotels that allow you to open the windows or turn the AC unit on to bring in fresh air. Hotels that have units that do not allow fresh air because it recycles the air in the hotel as the unit isn't connected to the outside air, I inspect the vents because 90% of the time the hotel isn't cleaning them and I have gotten sinus infections. This hotel has an AC unit inside the hotel without the ability to bring in fresh air from outside but you can open the windows. I inspected the air vent in the room and it was clean but clearly showed the start of dust build-up and rust. (See picture) Breakfast: The breakfast is the standard Residence Inn brand standard breakfast for Marriott. Room: The room is the newer standard Residence Inn design, needing updates

Amazing staff, yummy breakfast, rooms were clean and hotel well kept up. Conveniently located to everything from restaurants, shopping and entertainment. Highly recommend for families. Make sure to enjoy the great complimentay breakfast great variety and quality.

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.

Nice rooms, but the tub leaked constantly durinv attempt at bath. Both toilet and urinal leaked water when flushed i. Publuc bathrooms. Minor irritations, the i saw room available on ******* for much less than I paid. Not up to par for a Marriot property.