We traveled to New Mexico from West Virginia to visit family and do some sight-seeing. We found everyone to be extremely helpful and even though we left early each morning and did not return until late evening, we appreciated the courteous employees.
Right after we checked in, as we were preparing to meet family at a different location, our room key would not lock the door. We contacted front desk and they immediately came up to check out the problem and even thou they were not able to immediately fix it, they moved us to a different room. We understand these things happen sometimes and we appreciated that they addressed the problem quickly and professionally.
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