magootours
17 Αύγουστος 2022
We were almost having a nice peaceful day in the pool , and as we know that every person should have its own relaxing Seat and we are 5 people so we had 5 seats payed even . My wife was applying sun cream on my back , and suddenly one of the staff approached us to tell us that its not allowed for two people to be in one seat , and i explained to him that we have seats for each one , so he told me no the manager don't want to , that was so rude , because the rules are not written in a sign, they are making there own rules , and the staff start mentioning that my wife was relaxing on me , very surprising rules and never heard of . Anyway i will never come back and i never recommend such place , only because of the manager and the service , i don't understand a beautiful place being managed by such unacceptable people they have no idea about the service about work and about how to deal with customers , this is also something really common in Morocco that they put always not the right people for the place that they don't deserve . Such a horrible experience . Never recommend.
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