Le Riad Palais d'Hotes Suites & Spa Fes

If you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome. The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.

Palais d'Hotes is a beautiful Riad (hotel with garden area and indoor pool) and lovely rooms (all suites) located in the Medina in Fes. We stayed for three nights. The staff were very service focused and ensured that we lacked nothing. A somewhat limited but good breakfast was served on a rooftop terrace, with eggs, breads, teas, and coffees all available. Guests order breakfast the night before, and it can be served in your room or on the terrace. On our last day, we departed before breakfast hours, and they packed us a to-go breakfast box. The Medina in Fes is very complex and easy to get lost in - the roads meander and cellphone GPS is not always reliable. The staff took great effort in ensuring that we did not get lost. One of the staff even walked with us to a restaurant we wanted to try in order to ensure that we knew the way. We really enjoyed our stay in Fes, and the Palais d'Hotes Suites was a very authentic experience. I would definitely stay here again.

The service at the riad was very courteous and exceptional. We were greeted with tea and cookies while we waited for our luggage to be carried to our rooms and we were escorted to a nearby riad in the medina where we had a superb Moroccan meal in a beautiful atmosphere.

Was an incredible stay. We really enjoyed our stay. The facilities and breakfast was great. Overall, the experience was absolutely Amat. Youseff was a great person to accomodate us well. He helped us more than what was required from hotel staff.

Beautiful riad, with excellent service. While rated 5-star, the hotel is difficult to get to (van had to park down the road, we needed to walk up to the hotel). The rooms were spacious but somewhat inaccessible, with several floors of steps). Also, the pool was tiny and the gym equipment very old.

They told me free private parking on the phone. At the place, they told me there is no private parking. But you can put your car with my friend. He has a private parking. And after arguing the riad told me the gonna pay for my parking. So the next day some owner of the parking told me: the parking is paid but pay me more. So i feel unsafe and i payd him. After an hour i take me car. Another guy told me to pay. I told him everything is paid. He was jelling at me en told me that i am not a real man but a woman. And at first he didnt want let me go.

a well-equipped riad contains an elevator to access the terraces a clean swimming pool and spa the breakfast was really rich it was the best breakfast we had in Morocco the rooms were clean the staff muhammed and youssef really nice and can help you with all your needs we went to club in the batha hotel that muhammed offered us and in the club everyone treated us like queens and all that greasy to muhammed who accompanied us and made us a vip table . and he came back to pick us up and will come back . recommended.

Me and my husband were there on the Ramadhan 3 days before Eid Fitr! It was our first time doing Ramadhan and celebrating Eid Fitr in Morocco. we were arrived to the hotel right on the Iftar time, knowing that we were fasting, the Front office Mr.Muhammad with no westing time prepared a simple yet delicious Iftar for us and he continue inviting us to the next day Iftar til the Ramadan came to an end, that's the sincere gesture that we will never forget. The room was enormous, beautiful and clean. 14 minutes walking distance from the historical landmark Blue Gate. We would like to thank you to Mr.Muhammad, Mr.Youssef, Mr.Abdullah (night) Mr.Abdullah (Morning), the Hammam lady, the house keeping lady, thank you for all of your kindness and help, and for making our stay unforgettable.

Absolutely terrible. Do not stay here. They gave my wife and I two twin beds because they overbooked. Their solution was to have us change room all three nights so we could sleep in one bed two of the nights. Our last night we ordered salads for dinner at 9pm that took over an hour to prepare. We cancelled the order at 10pm so that we could go to sleep. They did not refund us. We scheduled our taxi to the airport at 8:20 with breakfast before at 8:00. Breakfast was not ready until 8:10, and the taxi was more than 10 minutes late, forcing us to find a taxi on the street. We loved our trip to Morocco. This Riad was by far the worst part.