Tru by Hilton Florida City

酒店地理位置優越，下高速很快就到了，周邊餐廳購物都很方便。房間寬敞舒適，玩累了回來洗個舒服的熱水澡，然後好好的睡一覺真的太重要啦，吹風機也還可以，對女生來説能吹出蓬鬆柔軟的頭髮比化粧都重要。

I remember when this property was being built several years ago and I had hoped to experience staying here one day... Well, that day came and a biz trip with my brother. The front desk clerk, Luis, was incredibly helpful in resolving a room issue that we had. He was awesome! The property is very, very clean. There is great attention to detail. See photo. It is located mostly in an industrial area but there are plenty of places to get something to eat within walking distance and driving distance. There's a farmer's market restaurant across the street (west side) as well as a modest craft brewery biz across the north side of the hotel. And even a Cracker Barrel that's been there forever, within a two minute walk on the east side of the hotel. The interactions that I had with hotel staff were very pleasant. The rooms were also very clean and comfortable. This Tru by Hilton hotel Florida City, is mostly rated at 3 star (maybe due to location), but my stay is rated as 5 star! I do look forward to returning again in the future.

Floor was dirty and felt like it was coated in furniture polish or something. Very slippery. Staff is not empowered to handle customer service. Then general manager apparently covers this as well and the neighboring property. Seems like all of the front desk staff is young and has no experience. When you check in you have to request daily service and extra towel sets daily. They won’t service your room otherwise. When we asked about what to do with the dirty towels and trash we were told by staff to just put it out in the hallway. This does not sound safe but more like a hazard in the event of an evacuation as well as attracting un wanted infestation of Florida roaches.