My experience was average. Most staff were friendly aside from the manager who was very rude towards us and not helpful as we were getting over charged for things that were not on our invoice. she refused to look into what was being charged and kept insisting they were “pending incidentals” even though I had already paid for the incidentals and the room rate and applicable taxes. I confirmed with my bank that the charges already went through and when I questioned the manager she was disrespectful and offered to check us out without rectifying the situation. No one told us about the housekeeping being every other day, even when housekeeping was in our room all they did was make our bed. We had to ask for clean towels. And they disnt take out any garbage. Won’t be staying here again.
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