Quality Suites Fort Myers Airport I-75

Everything was clean and staff were really nice..

Google review summary 4.0 532 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Quality Suites Fort Myers Airport I-75 4/5 · 911 reviews Reviews Search reviews Helen Millman 1/5 just now on Google I don't like to write a negative review; however, in this matter I feel it is important to save another family, traveling with kids, the experience I just had with this hotel. I checked in an hour early today. There was no elevator- only 2 story not a big deal. I realized once I got to the room that it's a standard room with 2 beds. Once I inquired at the front desk I was advised that they only have 1 room with a king bed that's a suite and a pullout couch. The gentleman was nice though explained that only tomorrow he could move me and my family there. I went back to the room and attempted to take a nap. Since he placed us right by the staircase door, napping was not possible given that all I heard was the door slamming. I decided to take a shower except it didn't have hot water. I waited good 15 minutes letting it run and realized that hot water will never come out. I tried dialing the front desk.... no phone line. So I walked downstairs to the front desk, this time a lady name Isabel started her shift. I explained to her the course of unpleasant events and asked her to please move us to a different room, same size no matter, as long as it has hot water. She declined to do so and said that the only way that I can have another room is by booking a new reservation. I told her that it's a health violation and unacceptable to ask a paying guest to bath in cold water, let alone with kids. She didn't mind one bit. We drove 3 hours and I never been treated with such lack of courtesy. If you book after all, avoid room 200. I gave the room a 3 for being clean. Stay well

We are staying here right now for 2 days. Very disappointed. Our room has an adjoining door to the room next door. We can hear every word said in that room! There is actually light coming under the door when their light is on! No privacy here. This morning I was looking forward to a nice shower. Instead I got a small trickle of water, not even enough to wash my hair. Terrible! I asked for a different room and was refused. She just suggested that I move to a different hotel. The only thing offered was to "fix" my shower later. I do not recommend this hotel. It's not cheap at $250+ per night, but others must be better!

Due to a recent hurricane, it became necessary to spend a few days in a hotel. This Quality Suites was clean, comfortable, and had a wonderful breakfast each morning, with 24/7 hot beverages available as well. The management and front desk staff were professional, helpful, and courteous. Those responsible for maintenance and cleaning of the facility did a great job. Thank you!

Stayed here for a week. Hotel is very clean, clean sheets, bathroom is very clean, room was in very great shape upon arrival. Everyone at the front desk has been very helpful. Ice machines, plenty of vending machines, laundry, pool. Very happy with everything, can’t find anything to complain about whatsoever. Very short walking distance to McDonalds, Taco Bell, and Waffle House as well. Which was very useful for dinners at night. Publix is a mile down the road as well, very easy to get too. Great location

I am at a loss of words when trying to describe my visit. I chose this hotel because it had high ratings and was a 2022 Choice Award winner. For starters, the room was well renovated, but the bedding had a smell, not bad just a stench. The water pressure in the bathroom sink and shower were terrible, and the phone didn't have any instructions on how to contact the front desk. So every time I had to contact the front desk I had to call the hotel number. Shower head in the shower was extremely dated and needs updated ASAP to match the renovation of the room. TV channel options was awful, too many depressing news channels and not enough movie channels. The young girl that checked us in, the gentlemen that works most 2nd shift and one morning girl were stellar in regards to being very courteous and kind and getting us what we needed. I didn't get his name but the maintenance guy was extremely rude to me and my friend when I mentioned that they should want to accommodate anyone with disabilities when it comes to an elevator. Reason being they don't have an elevator let alone a working lift. Didn't appreciate being treated like I don't know what I'm talking about. Gave us a bad taste the whole stay and I didn't even like seeing him in the morning in the lobby he was that disrespectful to us. The general look of the hotel is still from early 2000s and severely dated. The hallways don't match the rooms and the lobby could use a little more flare. The hotel breakfast in the morning was mediocre at best. High carb and sugar cereals, bagels and pastries and highly processed eggs and sausage. Not a fan. My recommendations are none, if you have elderly in your family or anyone disabled go somewhere else, they will not accommodate. If I did return it would only be because of the room and the first two staff members I ever met. Never even met the GM.

Friendly receptionist at check in. Also very helpful with local restaurants. Room was comfortable, bed was firm and the AC was perfect for the hot and humid of south FL. Breakfast was nice just enough hot and cold variation items. Good location near I-75 but not too noisy.

Had a pretty good 3 and a half day stay here. They don’t make beds for you, but they change garbage and towels. There was a good breakfast here every morning like eggs and bacon, cereal, bagels, juices and coffee. It also has vending machines which I was happy about. Staff was all nice. Pool was really clean and nice. It’s also in a good location. My family and I would definitely stay here again.

Good- hotel condition, great staff, room and breakfast Bad- dangerous bathtub, (without protection) there is no elevator (you have to carry the suitcases up the stairs) I recommend it but make sure you ask for a room on the first floor