The hotel seemed okay when I got there, my check-in took long, they charged me again when I had already paid for my reservation so they had to call and void the charge. When I get to the room, it smelled fresh, however I see a dead bug on the wall that someone killed and it was not wiped down, one of the sofas/chair was nasty with a few old gums and like chocolate on it. When I go to the restroom as soon I turn on the light I saw two roaches, I killed hoping that was it. I went a few more times to the restroom and everytime I would turn on the light there were 2-4 roaches walking around. It was late at night and I could go somewhere else so I decide to leave lights on so the roaches would stay away. The next morning I spoke to the manager about it, he apologized and I was able to checkout and get a refund for the second night. It seemed like they know about the issue because I saw a guy from pest control checking the rooms next to mine. I hope they can get it under control
Μετάφραση