Επισκέπτης Χρήστης
4 Ιούνιος 2024
At one time I wrote reviews on a regular basis, Kind of got away from it, figured that I didn't need to share my views with anyone...but I feel I need to warn others...steer clear. After booking in early May, I realized we were going to be on the ground floor of the hotel, I called and we were switched to a cabin (as we always somehow seem to have an elephant over us when we are on a lower level). Upon checking in, I failed to verify that the rate had been changed. $50 less per night. Fast forward to the accommodation itself. Tiny isn't a big enough word. Knowing there was no fridge or coffee maker, I shouldn't have been surprised there was no table to even play cards if we wanted since there's also no TV. Which was fine...but no table because there's absolutley no room for one. Placing my cosmetic bag under the sink ( which is in the main room, not in the bathroom) I did see a hair dryer off to the side. I noticed the carpet under my feet was quite wet. I thought it must have been from housekeeping, perhaps they spilled a cleaning bucket? while cleaning....?? No, there was a leak under the sink getting our travel bags wet. I dried it with a towel, still thinking it was a one and done situation, but it wasn't. Upon retiring, shutting the windows, we discovered one window, a smaller one, would not shut AT ALL, You could push as hard as you could, but it couldn't be latched/locked because you couldn't get it that far, as it was possessed and would slide back open. So we had fresh air all night long... Come morning, we walked to the main building, grabbed coffee from a vending machine (which was pretty good) and reported the window and the leak. Returned, showered (inside the shower, no where to place your shampoo or soap, just the floor) only to discover that the hairdryer...a wall mount hair dryer...was intact under the counter...meaning, the WHOLE UNIT, cord, plug, with the holder that should be on the wall....was all together with the rusty drywall screws sticking out of it. It appeared that while the room was recently painted, they decided to hang a towel ring where the hairdryer had once been mounted, next to the plug, and simply put the whole thing under the counter. Beds seemed smaller than queens, towels were soft, toilet seat on crooked... Checking out, the agent seemed confused on how to adjust our final bill. He indicated that we would receive a reduced rate for all our issues, (as the agent there the day before had said she'd see to a discount) She was no where to be found. Upon arriving home, we checked our credit card statement, then starting doing the math...we did not get the entire difference refunded, nor any other discount as promised. Have attempted reaching them by phone for the better half of the afternoon, to get a recording stating the will be right with us, then, another recording stating to press "1" to return to the menu, and then after the third time...we get disconnected. These people just can't get it together. I le
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