AC Hotel Dallas Frisco

Phenomenal all around. I love hotels with hard flooring vs. carpeting.

The elevator was hit-or-miss for working and only one elevator worked the entire time we were there. Also, the music in the lobby was extremely loud.

Be prepared to have to walk from the garage to the hotel. After checking out we notice we were charge a bogus dining fee after never having eaten at the hotel. Called 3 times to ask them to correct the charge and was never helped.

Very comfortable accommodations and convenient proximity to great venues. A continental breakfast option would be nice but the hotel is attached to a Starbucks to that was a great alternative for an affordable breakfast option.

We booked a king room and they gave it away apparently and told us sorry they only have doubles. I fully expect a refund. We have 8 kids and it’s hard to get away by ourselves. This is unacceptable. The lady was rude and said all she could offer us was a free drink! Absolutely not.

This is my second time at this property and it’s the best! I’ve stayed at hotels in Frisco that are supposed to be of a higher class and AC has them beat by a long shot!

It was honestly very beautiful, everyone was so friendly and attentive. Would definitely book again.

The only complaint I have is the parking, besides the garage (which is a good walk away) there really isn’t any parking, you can park in the street, out in front of the hotel, but if you leave for evening and come back, those spots will be full.

It was okay. I usually vacation in this area and this is one of my least favorite stays. Front desk staff has RBF and didn’t dial very much. Didn’t ask if I had a Bonvoy account to earn rewards. You have to pay $22 a night for parking in a garage that you have to walk 7 minutes to get to. Ended up parking in the street for free because it was close. There were no walk decorations and the sink was so close to the toilet I could lay my head on it. Also, our bathroom sink didn’t drain. It wasn’t terrible, but I prefer other hotels.