Holiday Inn Express & Suites Muskegon - Grand Haven

We live in the area and when we lost power due to a storm we decided to stay here for the night with our 2 children. My husband travels for work and stays in hotels pretty frequently and he said this was one of the nicest ones hes stayed at, especially for the price! Everything was super clean and the staff was very friendly and welcoming. Will definitely be coming back again!

Clean, sanitary and comfort. Modern and convenient. Across the board - all what I need. Great amenities and wonderful property.

Staff was excellent and helpful, room quiet and clean. Blackout curtain did not work, some workmanship in bathroom was poor with unsealed cracks. First room that was assigned was not cleaned so we were moved to another room. Breakfast was good. Shopping and restaurants available closeby.

The hotel is brand new, can still smell fresh drywall etc. This adds to the rating because everything seems clean and fresh but the workmanship of the building is terrible. It looks like it was slapped together by random people off the street. The little staff that was there was very pleasant, friendly and helpful. The breakfast was well stocked and clean with a bit of variety from one day to the next. There was coffee and tea available 24/7 which is always appreciated. There were minor annoyances about the hotel like a lack of blanket for the pull out couch (this should be clean and available in the room if you book a suite always) when we asked for a blanket for our daughter they said they gave them all away. Thankfully we had brought a small one from home. Also our 6 person suite came with 3 towels. Obviously I can ask for more but if I have a room for 6 people for two nights, 3 bath towels clearly isn't going to cut it and it's inconvenient to have to go wait in line at the lobby for towels. Same goes for the pool, you had to ask for towels. This might help cut down laundry but it seems to big down front desk staff. Overall it was a nice stay and I'd return if we needed to stay in the area. Close to target and Meijer and Culver's amongst other shopping and quick eats.