Madeira Regency Cliff - Adults Only

還行 . . .

Nice hotel in a great Funchal location - close to shopping, numerous restaurants and water front. Rooms were nicely appointed. My only complaint was that our reservation got messed up. Several months in advance we booked two suites. However, upon arrival we found that only one suite was available so our friends had to settle for what the hotel called a “suite” - a single room consisting of a king bed and two chairs pushed together. The suite we got had a separate bedroom and living area - a true suite. We were quite disappointed

We stayed for 14 days in January 25. The hotel was small and very quiet mainly with older couples. We said on a B&B basis and the buffet breakfast with good especially when served on the terrace, (weather permitting). We took advantage of the discount offered for dinner one evening which was varied and good but buffet style again. The hotel needs refurbishing as the rooms and leisure facilities are clean and looked after by the staff, they are a little faded and things such as the TV's and gym equipment need upgrading. Wifi was good.

Well as a previous contribute has said I would ignore some of the negative reviews. What were people expecting The Ritz! We found the staff very friendly and helpful. Made better when we were given a free upgrade to a suite which came with two balconies. We found our room clean and spacious though bit disappointed you had to pay for the safe, however the fridge came in useful!. As vegetarians we had no problem with the food which is served as a buffet. We also made use of the dinner deal which allowed you to purchase 3 evening dinners for 84 Euros each. The hotel offers a courtesy mini bus however we found that you can purchases a bus token/pass which was really convenient (bus stop near by) and cheep at 1.30 euro a trip. Would recommend and would come again.

No atmosphere , extremely dated , bathroom with a shower head that constantly leans to one side , no conplimentary water and rations on tea and coffee usage - didn’t know that was still a thing - , have to pay extra for a lockable safe , bar area like a train station waiting room , disappointing really , this was out 3rd time in Madeira in 18 months, probably done with it now

Was expecting great things from the hotel having been recommended it from a leading holiday firm Sadly the reality was really disappointing. The reception area is nice - the female receptionist who greeted me was functional rather than pleasant and certainly gave the impression that she didn’t want to be there The room was OK but certainly by no means superior - very limited choice on the TV, an extremely noisy air conditioning unit that didn’t work all the time making for an uncomfortable nights sleep and some of the plugs didn’t work. There was a fridge in the room but the water in it isn’t free and extortionately priced. The bed average. The phone in the room going off sporadically was even more frustating Breakfast was guess what to have as service staff were invisible - the buffet had seen better days and the coffee was grim with watered down orange juice. When you could find a server and ordered an omelette it was good - about the only thing about the hotel that was apart from the Sea View - shame about the badly appointed balcony We made the mistake of booking half board - big mistake - served buffet style and hideous. Forget about a drink with dinner - an distinctly average and over priced wine served by a staff member who didn’t seem that keen about her job Wish I could be more positive about my staff but having been to Madeira countless times this is by far the worst hotel I have stayed in on the island - as another reviewer said the Enotel Lido down the road is far nicer and a much better experience. Tried to express what we thought to the Manager - but surprise surprise they don’t speak to guests - says it all really !