Qafqaz Riverside Hotel

MR ALI THANKS A LOT FOR HUGE SUPPORT

Beautiful property, period. 1 1/2 hour check in time at 6.30 pm. Villas are far flung and we were told we had to go by buggy. An old car turned up and 5 of us were stuffed into it and the luggage followed in a beat up truck. If you are in a villa, you are at their mercy. You can call and call and no one turns up. One particular guy at the reception was rude when asked why our waiting time was so long. 10 mins later when reminded about our transfer to the villa, he says I never spoke to you. Lied thru his teeth. It’s a 5 hr drive from Baku when you land at your hotel all you want is comfort, all we got was delayed & rude behaviour. Checkin date 18/5/2024. A lesson in hospitality is the need of the hour with an up grade in the transfer vehicles.

Very Pretty Hotel. Stayed in a villa, little away from the main building but has its own kitchenette, outdoor patio, living room etc. strong Recommendation to book this. Costed around 12K. Picturestique outdoors. Heated swimming pool is a great add on. One can also try Turkish Hamam in the hotel. Breakfast: Limited Veg Options but very elaborate Spread consisting of various continental, Turkish and Azerbaijani Delicacies. Though read some reviews about theft, but fortunately did not observe anything like that. One problem observed in the hotel was that all other resteraunts/ Disco were not operational. Probably they operate in winter months. All in all, Recommended for stay if in Gabala.

The property location is good..rooms,food and service were good... we took villa..for 2 nights .. Mr.Kamzan was kind and friendly.. Our room got accessed for cleaning without being asked for and we were not informed about it too....so we didn't lock our suitcases and kept my watch in the toilet which went missing...I realised that a day later only...while checking out in the reception we were told that 2 chewing gums had been taken by us from refrigerator...which we didn't and v didnt even c that too...it was only 4 mannat...no issues in paying...but how it went missing...the reception staff doesn't seem to bother how neither my watch nor that chewing gum went missing....didnt apologize or took responsibility for it....if a third person enters our room without our permission..that itself is a violation of our privacy and rules....for which the property should take responsibility..as we were checking out..we also didn't have time to argue.. Also reception no. which they said wud be available 24 hrs ..was not reachable at night even after multiple tries..but was able to reach their room service...as our kettle was not working...and they gave another one.. If there is no guarantee for the belongings that we are leaving in the room..don't know how to rate it...though it was really a beautiful and well maintained property..so plz clean the rooms only when asked for or check with the guests.. Also would appreciate if reception staff are bit more friendly... though they had game room ... they could have also had some activities ..in the resort

Wonderful hotel in a very picturesque location in Gabala. Spacious rooms. Huge swimming pool. Both indoor and outdoor pools available. Huge dining facility. Decently priced menu. Very friendly staff. House keeping can be improved though. Wonderful hotel.

Stayed for two days in this amazingly beautiful and spectacular property. The hotel staff is extremely helpful and prompt (Yashar), rooms are clean and spacious with views opening to beautiful mountains and river. Amazing hospitality and great food. Highly recommended

The Resort were arranged well, organised with educated stuff especially MR: Emil murshedzada he was assisting me in a lot of things such area to visit, hotel to stay with 5* and more, restaurant more than excepting with a lot of variety every nights. تم ترتيب المنتجع جيدًا ، وتنظيمه مع أشياء مثقفة خاصة السيد: إميل مرشد زاده كان يساعدني في الكثير من الأشياء مثل هذه المنطقة التي يجب زيارتها ، والفندق للإقامة مع 5 * وأكثر ، والمطعم أكثر من الاستثناء مع الكثير من التنوع كل ليلة

The facility was good, staff were nice, and the room was amazing. Restaurant had variety of choices The area is clean Lots of close by area for different activities Children play ground available I would like to visit during winter and experience skiing

It was so amazing! The staff was so friendly. I’ll be back sooner. Hotel garden is very beautiful.