Ξενοδοχεία με "World Duty Free(Gatwick Airport, South Terminal)", Gatwick

Getting to the hotel After some inconspicuous sign-posting and a short chat with a driver of a different hotel shuttle bus, I was able to make my way to the hotel from Gatwick. It was a short ride, and the shuttle takes card, so there's no need to try and scramble change together. The hotel The hotel is clean, the staff are friendly and the restaurant has decent meals. The room itself was nice and clean, and I got a great night sleep before my next flight. Getting to the airport The shuttle arrives right outside the hotel, and there are timetables at reception. The shuttle is available early to late and was on time.

Great location. Ideal for those need to catch early flight. Less than 5 minutes walk to Gatwick airport North Terminal departure hall.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

Another excellent overnight stay . Very clean well equipped room and a oh so comfortable bed We experienced very helpful and professional staff from check in (we needed help!) to the bar and restaurant staff. The meal deal is excellent value and the only slight ****** was the veggie option (noodles)on the main meal was unavailable so my wife settled for a pizza which was very overdone. I had fish which was quite acceptable. The breakfast selection was excellent with a wide range of hot and cold food.

As regular Premier Inn guests, our stay at this hotel was great as usual. Spotlessly clean and comfortable rooms. The only improvements which could be made are: the air con / heating system didn’t work properly as the screen said it required servicing. This should have been taken care of, but the oil filled radiator supplied in the room did the job. This hotel has cheap unbranded TV’s rather than the Samsung ones usually found across the chain. The remote control navigation is slow, gets rather frustrating after a while, this needs addressing. The car parking was £16 for 24 hours. I understand that a premium needs to be charged because of the proximity to the airport but premier inn guests should expect a cheaper rate.

Brilliant solution for an early departure. I went to the theatre in London, got the London Bridge - Gatwick train, arrived around midnight, and was on a plane leaving 09.05 next morning for BCN, feeling thoroughly rested. Being on site made all that possible. The cabins are bigger, and better provisioned, than a sleeping compartment on a train, complete with en suite loo and shower. The TV is cunningly positioned at the foot of the (extremely comfy) bed. Circulation space is extremely tight, but if all you need to do is go to bed, get up, shower and leave again a few hours later, it doesn't matter. Excellent value for money, spotlessly clean, everything in good condition. Highly recommended.

Gréât location, excellent place to stay before or after the flight. Very Cozy room with everything you needed. Friendly and helpful staff. My daughter appreciated the drink service machine very much

We have been staying at the Hotel for a few weeks now. After long hours at work, we just wanted to stay somewhere where we can disconnect with work, relax and connect with other people. Nevertheless, I would like to share with everyone that Bar attendant (James) would always go that extra mile to ensure customer expectations are exceeded. Is not just about serving you a drink and taking orders. Excellent customer service by always interacting with customers, offering advice, friendly, accommodative making our staying very pleasant. I strongly believe that a good job should always be well recognised. Thank you for the high level of professionalism. Regards Ruben

Clean, quiet and great sized room. A little expensive for what it is but all the Gatwick hotels seemed overpriced. Walkable to the South terminal (around 10 mins) but not easy to find the best walking route from the terminal car park when dark - some signs at the car park building may be helpful. Bar closes a little early too.

Great manor-style hotel with large and comfortable rooms. The restaurant and bar taste good. The staff are friendly and enthusiastic. The parking is convenient and free. Originally, it was a noble manor, with a large private territory and beautiful surroundings.