Επισκέπτης Χρήστης
7 Ιούνιος 2024
I'll start off that the service and staff are excellent, BUT IT ENDS THERE! Reef Beach Resort or General Luna Siargao - be warned before you book. I've never written less than a 4 or 5 star review until this FLEABAG, yes, literally. The bed had FLEAS and we were bitten up, and not realizing it for 3 days, suffered terribly, until they moved us to another room, offering to pay the medical bills. SHAME ON YOU for having FLEAS and not taking full responsibility. In addition, 3 nights were filled with deafening music as they had 3 parties during the 6 nights we booked. We also paid a deposit 6 months in advance for a beach facing room, which they did not have on arrival, charged us full price for a back room, and eventually returned the deposit. WHY EVEN CONSIDER A HOTEL LIKE THIS? I could go on with the cockroaches, smelling room (they gave us Air Freshener spray), blocked toilets, begging for towels, TV not working throughout (music would drown it anyway) and more. The friends we travelled with, got their beach facing room, but also had plenty to complain about, it's not just us
Μετάφραση