OZO George Town Penang

Stayed for 2 nights and everything was great, couldn't find a single thing that wasn't good. Special shout out to Yen Yin (front desk receptionist) who helped with my check in. She speaks well and had exceptionally good attitude. Observed her going the extra mile to help a guest patiently. Great location in Georgetown. If you're lucky you may get the sea view rooms. You can store your luggage at Level 1, the staff there is friendly and speaks English well too. You can also order food delivery and get the driver to leave it at the lobby. Then, head to level 20 for checkin. Overheard a guest getting a late check out granted so you may try your lucky if you need one too (subject to availability I assume). Breakfast will be at Level 20 too but I opted out to try the local Breakfast nearby. I was lucky to get the Seaview room on level 18 and catch some mini fireworks released at the beach side. The room was surprisingly new and clean. The beds and duvet were super comfortable despite it being standard single and not super single. Pillows were too soft for me personally. TV had multi lingual channels from English to Chinese to Malay. I also like that the wardrobe was positioned inside the toilet. Steam iron and ironing board are provided as well. For ladies, you'll be happy that the hairdryer provided is a Philips branded one, dries my hair very quickly. The towels are quite soft too. I'll definitely book OZO again on my next penang trip! Highly recommend to you if you're considering.

Love the modern concept of hotel. Although the first impression entering into the hotel ground level looked like 2/3 star due to the stretch of neighbouring shops / massage and forum hotel which looked like 2 star. It's a whole new world once u reach 20th floor front desk . Love the view from the swimming pool deck . The Did not particularly like the location. Busy street and traffic on the weekend. Concierge service was friendly and accommodating. Good service

This is such an amazing hotel in Penang. I booked a family suite with 2 bedrooms for all 4 of us. The furnishing and beddings are clean and very comfortable. It’s very quiet here as we stayed in the 19th floor. The sound proofing was very good. There are many eateries and cafe around Ozo and I could get Nasi kandar, curry puffs, wanton Mee and so on within walking distance. It is also within walking distance to Chowrasta market. The staff on the 20th floor and ground floor are all very friendly and helpful. This really made my stay a very pleasant one. Keep it up, OZO!