Επισκέπτης Χρήστης
27 Απρίλιος 2024
I had the best experience staying at Premier Inn on April 8th with my three children. The room was excellent! I had an issue with my booking when I arrived, having messed up the dates. Luckily, Richard, Kelly and Steve were on hand to help. Richard, very kindly went out of his way to help and entertained the children with balloons and both of them helped to keep the situation calm and under wraps from the children. Kelly very kindly sorted the whole room for me, with the house keeping having gone home. She really went the extra mile and was the first person to say, don’t worry we’ll get this sorted for you. She also spent a long time on the phone to sort it out. Steve went out of his way to help as well, also reminding me to register my car in the car park! The team managed to book me in to the last room available. The amenities were amazing and I was so grateful. It was so wonderful to receive the best service, I’ve ever had at a hotel. I honestly couldn’t rate my stay at the Glastonbury Premier Inn more highly. I was on my own with all three children and I felt very safe and well looked after. I made memories with my children that will last forever and I have Richard, Kelly and Steve to thank for that. Thank you Premier Inn, I will definitely stay again!
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