Stevens Pass Motel

My momma said if you have nothing nice to say, don't say nothing at all. The roof didn't leak, and the Jacuzzi was nice. Good thing because the shower handle came off in my hand. Sketchy people outside, the Thai food was excellent. The sign saying absolutely no refunds. Go for Thai, but drive a little further.

The hearing didn't work. It's was below freezing temperatures this past weekend and it was so difficult to sleep in those conditions. The fire alarm was activated midnight, which forced us to get up and go out into the cold.

By far the worst motel I’ve ever stayed in. There was duct tape over the sprinkler, duct tape over the bottom of the door (assuming to keep the draft out… it didn’t), the white pillowcase was yellowed, the finish on the vanity was peeling off, the flooring was coming up at the corners… we stayed, we slept there for the night, but we won’t go back. I’m sure some people would think it’s fine, but it just didn’t feel very safe. We woke up to no running water and were required to postpone our morning bathroom activities until we got up to the mountain, 45 minutes away.

We walked into our room and saw a huge wonderful tv and a couch that may have been gotten from the dumpster...it was gross. In the bathroom, there was one nice towel and the other one had 5 large holes in it. The bath mat should have been in the dumpster and the bathroom needed new flooring. The room did NOT look anything like the picture that was provided.

I was told by a family member that the place was pretty nice but it was not nice in anyway. Yes it was convenient for the location and I understand it’s in a small town in the foothills of the mountains.. but if they have nicer rooms we didn’t get it

The door and frame was splintered and had obviously been kicked in more than once. The smoke alarm was not only ripped off the ceiling but the exposed wiring was dangling. The entire place was filthy, not only dirt, there appeared treshly dried blood on the floor near the bed. The sign in the room said no smoking but there was half a used cigars on the windowsill. The rooms smelled like a combination of mildew, cigarettes and putrid sewer when the toilet was flushed - it wobbled if you tried to sit on it and wasn’t fully screwed to the floor, the bedspread was soiled and disgusting. There wasn’t any trim around the window a/c so ants, flies and creepy crawlers were continually coming in, not to mention, if both the tv & a/c were turned on at the same time it blew a fuse and we had to hunt down management. Again, I have photos to back up these claims. The motel is unsafe and disgusting. We arrived late and there weren’t any other options at that point. We slept in our clothes on but may have been safer just sleeping in the car. I prepaid when I made the reservation but at check-in, the clerk insisted on running my card. Pretty sure I was double charged, which I will be disputing. Never, EVER book a room at Stevens Pass Motel

The staff were really nice. I was in room 4 which looked like it had recently been renovated with new floors, furniture and paint. It was nicer than I expected

This property made my friend and myself feel very unsafe. We ended up leaving and finding lodging elsewhere because it was giving us such bad vibes. The walls were dirty, the room had an odd odor, the mattresses were very old, smelled like pee and sagging to the floor, the fridge smelled weird and the people next to us kept eyeing us when we went to my car. They looked like long term renters.

The pictures of this hotel are at least a decade old. Also, I should have noticed, but it's no where near Stephen's Pass, which is at least 40 miles further east. The room is way overpriced. Maybe it would be more acceptable if it was half the price, around $70; but it's not. OK/Good - The beds were OK, the sheets and pillowcases clean and bed made. Shower was OK, though very small - same size as the shower stall on the MV Kennicott Alaska ferry. NO hooks in room or bathroom. Only one bar for all the towels. There were nails in the post in the bedroom that served as "hooks" for hanging clothes. There was a full sized refrigerator in one corner, along with microwave and coffee pot and coffee but no cups for hot coffee. Clearly the folks staying in room closest to us were long-term renters. Were very nice, the man introduced himself right away as we opened our room, invited us to let him know if any questions or concerns. Outside our room door was chairs and 2 kids bicycles chained up and empty beer cans. When we came back from dinner, they were playing music and asked if it was OK and if we wanted to hear anything. It was Fourth of July weekend, so they set off some firecrackers - we asked they not do it near our vehicles. And they stopped and got quiet by sunset, which was around 10PM. All in all, they were great, respectful and asked for our input and changed accordingly. We just were NOT expecting long term residents in the room near us; that's not a typical hotel thing. If I had been with my wife instead of my riding buddy, we would NOT have stayed there. We rated it as poor, not terrible because the bed was OK and the sheets and pillowcases and towels were clean and adequate.