The hotel is very well located, in short walking distance to most major sightseeing sites except Alhambra and Albaicin. However, the buses to the latter two places are close by. Shopping is very convenient with lots of good restaurants around. It's in a busy street yet the room is quiet at night, a pleasant surprise. The room is clean and comfortable, with everything we need, although the decoration is a bit too dark for our taste.
Most staffs are very helpful with varying degrees. Some of the staffs went out their way to help us. The place tends to draw large groups, which make the lobby seem quite busy and full.
The facilities probably needs some update. The ambience of the place tends to be on the dark side with dark color tone. Although there were lots of negative comments about bathroom doors in web reviews, we didn't find these doors were too bothersome to us. The shower head did not flow properly so we ended up using the bathtub shower, no a big problem. The telephone in the room never seemed to work when call outside line no matter how hard we tried per instruction.
Restaurant is a bit on the pricey side for quality.
Overall it was a good stay.
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