Club Med la Pointe Aux Canonniers

We have just left after staying two weeks here for our honeymoon. Overall we have had the most magical two weeks ever. The room was incredible we stayed in a suite and it truly was wonderful, helped massively by our fantastic room steward Kavaraj who went above and beyond to make our stay special, making different towel animals each day for our two year old there really wasn’t anything he wouldn’t do to accommodate us. The hotel and facilities were incredible, what they offer you here on the resort is more than enough. Our little boy was enrolled into kids club and we were very impressed by just how much they do here with them, Gwen and Mitch both spent a lot of time making our little boy feel special, we are very grateful. For reference the kids club was set up exaclty like our nursery back home, it is not your standard kids club. Whilst our stay was magical, there is definitely some truth in the reviews we read in regards to the resort being catered more for the French here. Whilst certain staff members made a noticeable effort with us (Oncel,Oliver, all the guys at the water ski, and lots of the staff at the restaurants all of whom were absolute legends and made so much effort with us) some of the staff actually dismissed us due to being British. All the entertainment is in French, and some staff members couldn’t communicate in English at all, and as a British family at times you can feel ostracised. If you want to be fully emerged in the evening entertainment and activities and do not speak French it would be worth doing some research before booking, However if you are looking for incredible sport activities and water sports, good pools, gorgeous beaches, lovely food a resort to chill and take in the paradise you are in than we highly recommend.

Idyllic tropical beach and lagoon with perfect sunsets viewed from our rooms, plus we enjoyed the alternative smaller beach restaurant. Excellent staff - helpful and keen. An almost perfect Club Med. Thanks.

Feed Back Club Med la Pointe aux canonniers île Maurice Club exceptionnel !!! De retour à Marseille après 12 j au club la pointe où nous avons passé un séjour extraordinaire Nous étions une famille de 5 adultes et 2 enfants (13mois et 3ans) Nous avons tous été enchanté par ce club. Olivier chef de village, formidable, accessible et très présent ! Son équipe de GO au top entre autre Julien, Byron, Giovanni, Hadj,Luca, Juliette au mini club etc...et tous ceux dont je ne me rpl plus les prénoms mais tous formidables Un choix d activité innombrables que ce soit terrestre ou nautique, des spectacles de qualité. Une des meilleures table par la qualité et la diversité des buffets La soirée blanche Magique !!!! La gentillesse des mauriciens et tant d autres choses ... Tout était réuni pour que nous passions des vacances réussies et inoubliables Nous y retournerons avec un immense plaisir

Not up to the usual club med standard Our fifth club med stay, first night go to bed after 17 hours of travel and the bedding was soaked with urine and the initial answer was “we will turn over the mattress”. After many hours we got a better room but it was an effort to her to that point. It has a lovely beach front restaurant but the all-inclusive does not include that location. $100 per person to eat there. The food in the main area is low quality compared to all the other club med locations. So far, disappointing for a club we continue to speak so well about.

We checked in for a day package on 27 September 2024. The moment we were asked to complete the forms at the security and were escored by the latter to the reception, I knew we were in for a differerent kind of treatment. At the reception, Mr. Ajay was clearly annoyed that we did not print our voucher and was even more annoyed when we asked him to explain to us details of our package. He did not even care to hide it and spoke to us in a very condescending tone. Fast foward, we went to the bar to ask for coffee and one of your staff came to us and told us we could serve ourselves from a machine. There was no one apart us on the bar, so whats the point? - "You want coffee? Please serve yourself! " We felt bad about asking for coffee, which we already paid for! Now the attitude of your barmen is another level of rudeness i had yet to witness to this day. The barmen are rude and have no interest in serving you when solicited. All they do is make fun of foreigner clients in creole language. This is very offputting and makes me wonder why would such people want to work in hospitality in the first place if they have no clue what it is. Staff or Managers were not seen on the premises to talk to clients or take feedback from them. You are basically invisible and on your own. The hotel's reception area is gloomy and is in serious need of a renovation. Many of the lockers that you provide to your clients are also broken and need to be repaired as this is very unsafe. Food at the buffet is lacking in quality and variety. Cannot comment on the drinks because we did not get them since we were repulsed by the attitude of your barmen. Otherwise, minus the lack of hospitality - the hotel is lovely with lots of greenery and is situated near a beach with beautiful turquoise waters. This is the worst experience we've had on a day package and we have been to several 4 star hotels in Mauritius. I regret having spent my hard earned money at Club Med Pointe aux Cannoniers so please be wary, think well and save your money and go to Club Med Albion instead, which is far more superior!

We had an amazing holiday. Our room was awesome, a deluxe interconnecting room, ground floor close to the Zen pool. Mahen at the Zen pool bar is so friendly, many can learn from him. I would recommend another chef to help at egg station during breakfast, also a bigger dish for bacon, it was finished almost every morning. Bookings for the snorkeling is quite difficult, you have to book at 16:15 for the next day and when you get there at 16:15 all the slots are already filled for the next day. Nevertheless, we had an amazing holiday and we’ll definitely return!