Residence Inn Dallas Grand Prairie

Hotel Review: Residence Inn Dallas Grand Prairie I recently stayed at the Residence Inn Dallas Grand Prairie while attending the Paul vs Tyson fight. Unfortunately, my experience fell short of expectations, even with the understanding that this hotel is not in the luxury category I’m accustomed to. Check-In Experience The check-in process was not pleasant despite having made prior arrangements. The staff seemed unprepared, which created an unnecessarily frustrating start to my stay. Room Quality The room itself was disappointing. It wasn’t as clean as I expected from a new property, and the design was very plain—lacking any charm or standout features. I chose this hotel primarily due to its proximity to the event and because there weren’t many other options available. However, it didn’t live up to its positive reviews. Location The hotel is in a convenient location with plenty of stores and restaurants nearby, which was a plus. However, the area itself didn’t feel entirely safe to me, which detracted from the overall appeal. Customer Service While I didn’t find a couple of the receptionists particularly friendly, I did appreciate the accommodation of my late check-out request the night before my departure. Unfortunately, this goodwill was dampened the following morning when an employee opened my door—an hour before the designated check-out time—to ask if I was leaving. This intrusion was unprofessional and unnecessary, especially since I had already communicated my check-out request. Overall Impression There was nothing special about this hotel to warrant a return stay. While I understand it’s not marketed as a luxury property, I expected better service, cleanliness, and a more secure feeling environment based on reviews. I wouldn’t recommend it unless proximity to an event is the sole deciding factor. Rating: 2.5/5

10/10 Recommend this hotel for any family! Hotel was super clean, they seriously have an amazing breakfast, and best of all, the staff was so kind and accommodating. They always would greet us in the morning with a smile and would never hesitate to help. We had to do an extended stay since our house flooded and the staff made the hard time we were experiencing just a bit more bearable.