Premier Inn Grantham

In over twenty years of staying at Premier Inn the attached Brewers Fayre is the best I have ever been in. Well run, clean, polite / efficient staff and delicious meal. I don't usually provide reviews but I have to make an exception here.

Hotel was nice but housekeeping is far too early. I was awoken at 8am by them cleaning other rooms with doors open. Then at 8:30 they turned a TV on while cleaning one of the rooms. Surely they know people are still sleeping? Or is it a tactic to get you awake and checked out? Ruined my stay.

Very old and neglected Premier Inn. Bedroom was very old in design (light wood interior from years ago) not like the darker wood interiors that we’ve experienced for many years at other Premier Inns. Receptionist at check-in was indifferent (in such contrast to the warm welcomes we’ve always had at other PI’s). Told us it wasn’t possible to have rooms serviced (despite info on website and in room saying service could be requested) and to come and ask if we required anything. When my husband went back to reception 10 mins later to request some toilet paper he was given the 3rd degree from the same receptionist as to why we needed it!!! We’ve stayed at many Premier Inns over the years but Grantham is probably the worst we’ve stayed at. I did notice over the weekend that the other reception staff appeared to be much more engaged and welcoming. Really in need of a complete refurbishment to bring it into line with other Premier Inns as well as some staff training for the surly receptionist who certainly was lacking in a “can do” attitude or indeed just some pleasantries.

Plenty of parking, clean & tidy outside. Room spacious, clean & comfy. It was a hot weekend so the room was v hot, there was a fan provided in the room. Staff helpful & friendly. Brewers fayre next door was exceptionally busy, breakfast & evening so go early!

Great stay, very friendly staff, warm welcome, clean and spacious family room on the ground floor with shiny bathroom and a wonderful shower. Comfortable beds and great location next to the A1. Room came with a fan, which I appreciated. Windows had limited opening. Nice and peaceful room on the whole could only hear the odd room door closing occasionally. If window was open you can hear the traffic on the A1 which didn’t personally bother me. I was grateful for the premier inn Wi-Fi as I had no coverage on EE. Brewers Faye pub next door with a full range for breakfast something for everyone. Kept fresh and topped up, cooked breakfast was hot and delicious. A wide range for continental breakfast. Staff were friendly and helpful. Returned for dinner only downside was not being advised to book ahead as the restaurant was fully booked however they advised if there’s a table in the bar area they was more than happy for us to be served in this area and luckily there was two tables available so we sat there. Expected quite a wait for our food as the pub was very busy however food arrived in a timely manner and was delicious! Overall fantastic stay and would happily return.

I stayed with the family just for one night,I have stayed in many premier inns and I have to say this was one of the cleanest and friendliest I have stayed in yet. I spoke to a couple of cleaners Laura and mags I think that was their names,they were very helpful in giving directions to the local shop and a helpful young man called Riley who offered to help my wife with her bags. I even made the effort to talk to the manager rams to make it clear how much I appreciated the whole team being helpful if I’m in the area again it’s definitely where I will be staying.

We stayed just for one night, everything was excellent from the moment we got there, very easy check in with Charlotte and even the head housekeeper mags was very warm and welcoming. Will definitely stay again.

Very impressive rooms, sparkling clean, paintwork and fittings in excellent repair and condition, comfortable bed with clean white linen. The staff were extremely friendly both at reception and at the Brewers fayre pub and restaurant next door. Great food and service. Highly recommended.

Brilliant from start to finish we stayed here for a couple of nights the hotel room was extremely tidy the hotel staff were very pleasant & approachable the manager was extremely friendly & very professional we required a few extra bed sheets for the children they were sent up straight away to our room no issues. We will most certainly be returning to this site breakfast was fresh & tasty kids & wife enjoyed there stay it was a very nice hotel & staff were pleasant. 10/10