Ξενοδοχεία με Parfumerie Fragonard - The Historic Factory in Grasse, Grasse

My partner and I stayed here for a couple nights during my interrailing trip. The location of this hotel is perfect. It is a 2 min walk to the train station and about a 5 min walk to the beach. There are also lots of cafes and restaurants nearby. The gentleman who checked us in was very friendly and had great customer service! We arrived early but was able to check our bags in and headed out. Again, when we arrived back to the hotel late at night the male night reception was super friendly! Great customer service! However, on checkout the lady at reception was very rude. We overheard her ask for 40 cent more from the couple in front of us as the hotel had charged them wrong. And then without even saying hello she stated that we owe money. We had paid in full on arrival so was confused and asked why. She stated that the gentleman who checked us in had not calculated it right and that we owed €2. As this had happened to the people in front of us as well we felt it was wrong of them to be asking every customer for the extra money if it was the hotel at fault. She became very abrupt and said “will you not pay it then”. Obviously we weren’t bothered about the €2 but it was the way we were being spoken to considering it was the hotel at fault. Perhaps staff training in customer service is needed for this individual as well as training in basic numerical skills. Overall, I don’t want to leave a terrible review as it was only that one lady who treated us very badly and was very rude. All the other staff were amazing and went above and beyond! So yes I would recommend this hotel to those who are looking for a cheap stay in Cannes with the perfect location! Just disappointed in the bad ending!

It looked so pretty as we arrived with pretty plants and beautiful scenery. We arrived at our 2 bed little house to be greeted by very strong tobacco smoke smell in the whole place. It had a dirty feel instantly because of this, but also because the walls were all badly marked and it needed complete redecoration. There was no dishwasher tablet not even 1, no washing up liquid and no dish cloth or tea towel. There are a lot of rules. We made our beds over the horrible mattress covers which looked grubby and were black. The whole place smelt horrible. We went to the pool which was lovely but freezing. We did not sleep as the pillows were like rocks. Would not recommend we are exhausted. Just passing through for 1 night.

All you can expect from a F1 hotel, with a dynamic and serviceable economic, clean rooms and a buffet for the breakfast enough complete. This hotel cannot complain, the price is very competitive and the services are there.

I was staying in the hotel for work reasons for 2 weeks. I looked forward getting back to The Zenitide each day. It was a nice relaxing place to stay. Clean and well looked after facility. Staff were friendly and helpful. Situated perfectly 20 riverside walf yo the seaside.

The value of sustainability is exactly right there. There is everything you need but not too much of it.  Except from the promising perspective, there is enough of it. The view from the roof terrace is amazingly beautiful I saw the sunrise there. The free parking were our rescue for our broken car that needed a new battery. After a very good breakfast for nine euros we then collected new power and repaired the car. I would like to go back there at any time. Specially recommending is the first floor that is free of barrier. The hotel operators are very friendly and professional. Cleanliness, carefulness, sustainability and professionalism: These are the four stars I would give to this hotel. 

Clean, but basic. Reception closes at 11pm, if you need assistance, hard luck. Parking is not at the hotel, but a general car park for all, charges €11 per night. There is a small parking area outside the hotel, but it is pure luck if you can get in it, only space for 5/6 cars. Staff are polite, but communication could be better for clients and each other.

Excellent for everything. Pkg, clean and quiet room, breakfast on the terrace ... really great! From a very complicated day a day, this stop has made us shaped! I advise you this small paradise corner in the heart of the village.

We stayed here from Christmas to New Years and it was a very nice option in the area! It was very safe. The rooms were clean and kitchen functional. I LOVED that they had a water filter in our room so that we didn't need to go buy filtered water. That saved us a bunch. Safe, gated complex in a quaint little French village. Staff was very friendly and helpful.