Ramada by Wyndham Tempe/at Arizona Mills Mall

We chose this hotel because it was located near where we needed to be. All the people we dealt with were super nice and very helpful. Possibly because of the Pandemic they haven’t fully recovered and many amenities were closed down.

Room had dirty floors, tub dirty 1 wash cloth 2 towels (3 adults 2 children Said we left dirty towels and dirty sheets... They are supposed to dirty after used..

This place is a ****hole. Make sure to skip this dive on your way through Tempe

Where is the ZERO STAR option?!? Shady business practices and horrific hotel. Tried checking in early and person behind the desk wanted $30 CASH to do that. Clearly didn't since that seemed like questionable behavior. Checked in after spring training and music festival around 11pm later that day. Long day and wanted to sleep. Got to the room and what a "wonderful" surprise. All we wanted to do was sleep since we were checking out in about 8 hours and it had been a long day. The hotels were also full and didn't think there were other rooms available based on checking in as well. Lamp on table between beds didn't work (power) Didn't have light bulbs. Tried to use facet in bathroom and cold water barely worked but the hot did. But the "BEST" part was the shower handle in the side of the tub which had been pulled off. At that point it was so late and we were so tired we just wanted to sleep. Went to check out and told Andy at the front desk. He said it was our own fault for not asking for a new room at midnight and he couldn't give us a discount (I paid $180 for the night). He offered us the next night discounted but, we were checking out to head to airport for home, did not seem like a logical solution. The maintenance guy behind the desk said "oh room 222, it's not working and I put a note in the system not to use it, it shouldn't be used". Andy said the manager would call me since there was nothing He could do. Naturally no phone call. To be clear, we were no

Needs a lot of work. The property is worn and tired. No breakfast, no gym open. Towels are tiny and old. Mattress was the Grand Canyon.

No services, everything is shutdown or unusable. The rooms are a disgrace to the industry. There are some redeeming features to this hotel but not many. It’s a shock to the system when you arrive.

Fairly clean rooms but tacky beat up furniture, front desk needs cleaned and get rid of the sketchy plastic shields.

No shower curtain or iron. No ice. Furniture beat up. Bed awful. Clogged drain I had to fix. Never stay there again.

The most horrible property, seemed abandoned, all these were not available: no swiming pool, no fitmess center, no ice machine, no washers/dryers, no blanket/conforter, unsafe, no breakfast, no business center, 2 towels one of them stained, no cable channels, no coffee maker, dirty, fowl odor, no assistance, nothing seemed wyndham/ramada quality