FORTUNE hot spring hotel

The hotel is with excellent location and facilities. But most importantly is the service and the staff. It took me by surprise the number of staff members speaking English and being so friendly and professional. From the reception we were greeted in English and June ,, job number 038 , welcomed us with a smile and care. She made sure we got WiFi connection and we were instructed how to use the card for the in suite hot spring spa bath . We spent amazing 4days and 3 nights. I used also the massage services , which were average level. For any service we went for during our stay June was the one to connect and made sure we got the best service. Another person that contributed to our pleasant experience was the restaurant manager. She was also fluent in English. Honestly, we never expected so many people to speak the language. The breakfast was with mix Asian and westerner food; fresh and delicious. The spa Center was amazing. We had very relaxing and calm break from work and the noise in th EF big city. Just outstanding hotel, service and location .

This is a new hotel. Facilities are great and breakfast is excellent. The hotel offers a few hot springs on site too. It's on the main road- you can take a lovely scenic walk around the lake after breakfast. Overall we had a good stay and will return if we are back in Conghua.

good.

貨不對板，是捷程在搞鬼，還是酒店的問題。五一假期，升價都是能理解的，一間房一千大元，看中的就是圖騙上的空間，設施及環境，50方真的算大。實際上呢，辦理入住也不提前告知預訂的房型50方的沒有了。進了房間感覺和圖上相差太遠，40方可能都沒有。捷程你要好好查查，這樣騙客户。

財富温泉酒店，可以説是從化體驗感最好的酒店！這次特別點贊二樓河景軒的菜品！相當出彩！入口即化的叉燒！帶有財富印記的流沙包！硬菜就是那個雞肉蟹煲！廚師水平高！服務員那更是親切體貼！感覺就是你的家人！笑容滿面！服務到位！體驗太好了！點贊030號、119號和037號服務員！

去的時候剛好下雨，晚上泡湯剛剛好，就是有些家長管不住小孩子跑來跑去真的很影響體驗，因為温泉區確實不大。房間很舒服，衞生也不錯，各種設施設備齊全。特別點贊181，101兩位員工，入住時有點問題能很快解決，服務需要也能很快地響應滿足。

在此感謝財富酒店一位接待人員周杏芳143員工編號的這位女士，因為當晚我們一班好友一共11人在入住這酒店之前是抱住很不愉快心情的，因為其實我們之前是訂了一幢別墅，但是去到圖文不符，並且很糟糕恐怖，所以我們才立即訂了財富酒店，晚上10時多了，我們要求可否把我們的房間升級跟明天延遲退房，這位員工一一都答應我們要求，為我們感覺整天很糟糕的旅程下增添了一點安慰，並且上房間後有生果奉上，在我們退房離開了酒店後還有電話打給我們了解住後感受，真點讚，下次來一定會再入住，謝謝哦。

房間很大很新很乾凈，但床較窄，我們住走廊最後兩間房，靠近走廊的那間熱水和冷水中間沒有過渡，導致洗澡洗的不痛快，但倒數第二間不會。 説一個雅典雙床房的設計缺陷：淋浴間裏面沒有掛鈎，衣服要放在門外幹區，幹區沒有門且正對洗手池鏡子，而床上視角是可以看到鏡子的，非常尷尬，畢竟這家定位親子酒店，有點不妥 温泉池雖小但有按摩，挺好的，外面還有流溪河景色，很適合發呆 酒店的工作人員服務都很好很親切，房源不緊張的情況下給我們延遲退房了

我們住的是河景房，環境和衞生不錯。衞生間超大，一晚有兩池温泉水是免費的。前台工號為101 和143的工作人員解答細緻，態度良好，贊👍