Επισκέπτης Χρήστης
11 Νοέμβριος 2024
The hotel staff are very friendly and professional, giving very good impression of the hotel. Special note for excellence in giving hotel impressions are (1) the reception girl when we checked into the hotel (2) all the security guys (3) the gentleman who helped us with luggages after we checked out.
Only one constructive criticism for one individual housekeeping staff, ONE INDIVIDUAL ONLY. She is the only reason we have rated 4 out of 5 in the SERVICE category. Otherwise, we would have rated it as 5 out of 5. We have phoned reception twice in our four nights stay for room service for extra bottled water. The same individual housekeeping staff were sent to us with a sour face. This sour face is understandably rooted from the first encounter on Nov 3 when we insisted on what we have requested.
Other than the individual housekeeping staff, this is a good hotel to stay because everyone else are friendly and professional. The hotel is clean too.
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