Tianhe Hotel

Place was clean and classy for its price..Lady at the front desk was extremely helpful and hospitable. Would definitely recommend this place and revisit .

Central hotel with many amenities within walking distance

Location is really good, very close to subway. Service is very great too. I like the robot that delivery your order to your door. Highly recommend to give it a try. I definitely will visit this hotel again.

The hotel staff was extremely nice and helpful especially Marvin. The go the extra mile to make you feel welcomed. The location is perfect as its in the middle of Downtown and everything is quite close. In addition, the metro is less than 10 minutes walk. The hotel was clean. Highly recommend!!

This was only a one night stop, but the same friendly and efficient check-in as my previous visit. The room was spotless, the beds comfortable and the A/C worked just fine...although I did switch it off after cooling down. I have already recommended this hotel to my other UK friends here in Beihai, especially if they need to visit the UK visa/passport office nearby. If you could pass on recommendation to the hotel:- it would be very helpful for them to provide a clear guide on how to use the television for foreign guests; it took me nearly 40 minutes of surfing through the numerous channels before I found a few movies in English. There were other 'Western' made movies in some of the channel listings, but most of those of interest (to me) had been dubbed into Chinese.

The hotel is in a good location for the local amenities including shopping malls, restaurants and particularly close to covid testing station. very handy for passport office too. Rooms are spacious clean and airy. housekeeping is excellent. Front desk staff are polite and helpful but depending who is on duty English can be a bit of a problem but they will try and help out. Overall a good base did not use any of facilities, suited to business, couples or groups not really solo travellers.

Thee location could not have been better for my trip, which was visit to the UK passport office, literally the next building but one along Tiyu West Rd. There was a bit of frustration at check-in due to a lack of English speaking staff; They tried their best to be helpful, and were very pleasant, but then again I have not learnt enough Chinese to better manage these formalities. Another slight frustration was lack of internet access. I believe the problem might have been a weak signal, although I did not pursue the matter; for a 2 night visit this hardly mattered. The room was very comfortable, good shower/bathroom room. I visited the restaurant on my first morning but opted to walk to the nearby Starbucks for a breakfast; to me, the morning buffet was quite limited, with no 'Western' options. Overall an excellent place to stay, better if I could happily eat a Chinesee style breakfast!!. Best Metro stop is Linhe West, which is a 5 minute walk from the hotel....if you chose the correct exit; from memory this should exit 'B'!!! Maybe the hotel, of Trip.com could add these details to their web sitees.

房間衞生乾淨 整潔舒適 有機器人送外賣上門也非常便捷 前台服務態度很不錯 酒店離天河區幾個大型商場都很近 出行方便

衞生，環境都不錯，前台服務好但早餐服務不夠。早餐品種少，沒多少廣州風味，水果也少。房間燈光設定有問題，起夜時走到走廊，走廊和廁所燈光自動開啟，很耀眼，影響之後的睡眠。贈飲茶包快要過期了。花一千多元住28平方米這樣的房間，感覺性價比不太高。