Mehood LIZ Hotel(Guangzhou East Station Store)

Very good service from everyone in the hotel especially 小蟹 who was the assigned customer service manager! My children enjoyed interacting with the dispatch robot and 小度 in the room 😊

Liz Hotel is very close to the B1 subway exit (approx 3 minutes) and Guangzhou East Railway station. It is also very convenient to get to the airport via the subway. The subway station is connected to Po Park, a massive underground mall. The customer service is very helpful and polite. We were able to use Wechat to communicate with a direct contact, 张洛, and it made communication extremely easy. The hotel offers breakfast (extra cost), and we opted for breakfast on a daily basis. The food was quite delicious, and they also have robots that help deliver food to guests' rooms. (Sadly, we never used it, but we have seen it everywhere). Our direct contact sometimes came to deliver fruits and late night snacks to us, and it was extremely kind and thoughtful of her. She was only a Wechat message away, and we always felt like we were looked after. The hotel also has a self-service laundry room (with detergent provided) and a gym on the fourth floor. Guests do not need to go elsewhere to get their clothes washed. The room is very clean, and the bed is very comfortable. NOTE: Due to the huge number of guests, sometimes the wait for the elevator can be quite long, and there can be a short wait for a breakfast table at peak times (9am onward).

The hotel unless you are coming by train or frequently using the mtr to travel around in GZ then it is a plus location otherwise please do not take this hotel. The traffic jam is terrible. Beside the above the hotel itself was good. The room was big and clean. Staff services were good .They even provided us a room to rest in while waiting for our room to be ready. Nearby the hotel there is a big mall linked via the train station so getting food and shopping around is still convenient.