Mandy T
1 Αύγουστος 2023
Our 3-day stay was EXTREMELY disappointing. I would not recommend at all!! For multiple reasons… • On arrival we waited 15 mins to be served. • We were put in a room that definitely not like the photo on the website. • Our towels that were clearly wet and used were never replaced the whole 3 days! • Tea towel that was saturated was never replaced with a dry one. • The bathmat was removed and not replaced (which made the Lino floor in the shower slippery and hazardous). • There was no shampoo, or soap to wash your hands, only a container on the shower wall. • The room was never cleaned, the floor was visibly un vacuumed, toilet dirty, and beds were never made or even touched. But heaters were turned off. • There was not enough coffee or milk for everyone. • The fire escape plan was unsecured and fell of the wall when the door was shut, and the glass frame was broken. This was left on the table and was never picked up or removed. We cleaned the glass of the floor as best as possible, but still someone ended up with glass in their foot. • Our friends who were part of our group, stayed in another unit and had no hot water for 2 days! Overall, it would be one of the most disappointing and horrendous stays I have had over the last 35 years of travelling! You would think if you paid $810 you’d be considered a pretty reasonably valuable customer.
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