Lavande Hotel (Haifeng Phoenix New City)

I stayed here for one night while visiting my wife's hometown. When I arrived to check in, the front desk staff seemed shy and intimidated. I'm a foreigner, and I think their English was very limited. They only spoke to my wife and never really looked at me. The room was very modern, in fact, a bit too modern. Everything was automated, even the curtains. I spent 10 to 15 minutes trying to figure out how everything worked. Unfortunately, the section of the city where the hotel is located experienced several power failures while I was there. Whenever the power went out and came back on, my automated room would reset to the default settings. I also found several hairs and what appeared to be a spot of blood on one of my pillows. Finding that made me question the cleanliness of my room. Ultimately, I decided to check out a day early and relocate to another hotel down the road, where I had a much better experience. (Please see the photos for the funny English spellings!)

Good Room and So quiet room. Next time I must take this hotel

very good 👍

第一:服務好，有需求基本上都會滿足 第二:環境舒適，房間有股淡淡的薰衣草香味，沒有異味 ，比較安靜 第三:前台很熱心 借了髮膠和指甲刀， 第四:16樓有洗衣機和烘乾機 第五:地理位置很好，出行方便 第六:早餐也不錯，簡單營養 值得推薦！

這次回鄉掃墓共訂了三間雙床房 到達時未到check in 時間 客服都讓其中一間已準備好的房間給我們先放行李 房間包含早餐 早餐款式不算多但尚可 去天虹打車5分鐘 酒店旁有個小便利店

好幾次和家人回海豐都是訂的這家店。大堂大氣，店員非常有禮貌，房間很大，酒店贈送了自助早餐，裝修挺新的，衞生特別乾淨。偶然發現電梯口和酒店門口的城市風景很美，在這裏一起分享給大家。這個價位這樣的服務和品質體驗真的非常滿意。前台還推薦了當地的大排檔，點了一點小海鮮、家鄉煲、水蟹湯之類的，味道確實很不錯，正宗的廣東味道。吃完散散步，對海豐的回憶優多了一絲愜意 … …

還是第一次使用酒店的接車服務，原來很方便。預訂好酒店，買好了高鐵票，把資料傳送給酒店的前台服務員，一切都會安排得很好。一個很貼心，很讚的服務。

我經常住酒店，各式各樣的都住過，但是海豐確實沒有寵物友好酒店，麗楓非常友好地接納了狗狗，衹要不吠就行。酒店施捨全，空調給力，安靜舒適，每次有免費雪糕和飲料。今天離店的時候大暴雨，工作人員撐傘給我上車真的感謝🙏有被感動到。唯一的問題就是冬天住的時候那個方形馬桶確實有點礙事兒

汕尾站過來有接車服務，對沒出差的人來説比較方便。入住給了毛巾擦手還有花茶，旁邊還有羅漢果和薑茶選擇真的很貼心，可惜雪糕要等到夏天才有供應，酒店還是很不錯的，服務到位，衞生乾淨！