Pullman Haikou

This hotel is very very super hotel in haikou, i visited 5 hotels. Pullman is the best of them. Breakfast is tasty and has so many options and inside is comfortable. The pool was very clean and i tried 4 types of hot springs. Overall i specially suggest this lovely hotel to you.

Staff member John Chen is the most rude staff member I have ever encountered in any hotel worldwide. Does not do his job properly poor attitude and attempts to instigate a fight with customers. The female duty manager surname Wang on the afternoon of Sunday 10th of April is also very unprofessional and is seen laughing instead of trying to resolve the matter.

After having a flight delay the hotel was kind enough to give our family a late check out. Joanne at the front desk waa very helpful in getting my local telephone number activated for all the phone payments needed. Marvin helped our family find the western restaurants that made our short stay great. Pool area is excellent for toddlers to teens with a slide amd climber for the littles and basketball / volleyball nets for older kids. Highly recommend as a post island rest spot as its near to the Meilou Airport. David and 刘沁

Had to move room as they were drilling the floor outside and was told it could last for several days. Most of staff spoke no English so quite challenging to get info.

We book a total of 7 rooms for 2 nights. Had a wonderful time at this nice relaxing hotel. I have to mention the great service from front desk Joan. She was so kind and helpful! Thank you so much Joan.

Great experience, nice neighborhood and staff was very helpful and friendly

We stayed here three nights and were happy with most aspects of the hotel

Joan Allen, great service and she is perfect

Outside is a little outdated and could do with a clean and paint. However, inside is lovely and the rooms are clean and big. The breakfast was great. Food is mainly Chinese but there are pastries and a small selection of western food. Overall, very nice stay. Pool area is lovely but you need a swim hat to go in the pool.