Ξενοδοχεία με Evergreen Garden, Χαϊκού

This was my second stay at Z奢 in Haikou, and the hotel staff were as welcoming as ever. From helping with table reservations, luggage assistance, arranging for forgotten items to be sent back, to complimentary souvenirs, and the children's center's attention to kids – you can really feel the vacation and family-friendly hotel atmosphere. Oh, and the roujiamo at breakfast was delicious! A big thank you to Lina, Wang Nan, and Hailey for their excellent care.

I had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay. The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed. Some feedback during the stay: The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival. From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful. The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view. Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression. A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent. The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.

The hotel's exterior is modern and grand, with a striking entrance that immediately makes a great first impression. The guest rooms are spacious and tidy, with soft and comfortable bedding and gentle lighting, ensuring an excellent night's sleep. The lobby is expansive, featuring marble floors and exquisite chandeliers, creating a luxurious yet cozy atmosphere. Breakfast offers a wide variety of choices, with delicious hot soups and plump shrimp—every bite is satisfying. The open kitchen prepares dishes on the spot with fresh ingredients, and the staff are professional and attentive. The coffee area is well-equipped, offering panoramic city views from the window, perfect for a delightful morning ritual. Overall, the stay exceeded expectations, with quality evident in every detail. Highly recommended!

The owner is very welcoming, the room is clean and tidy, and the pillows are super comfortable for sleeping. What's even better is the price is really good value! It's also super convenient to get to attractions like Qilou Old Street, the Bell Tower, and Haida South Gate Night Market. Highly recommend~

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

This is my third time visiting Mission Hills this year, and Manager Mary not only had our room ready for us in advance but also upgraded our room type. Staying here is always as comforting as ever; the hot springs and pools are both great fun! I'll definitely come again next time!

Fantastic hotel! First, the facilities are new and very clean, and the room layout is comfortable and convenient! Second, the service was excellent. The front desk upgraded our room for free, and the river view was unbeatable. When they learned we had a child with us in a king room, they proactively offered to pull out and make up the sofa bed for us, which was also very comfortable to sleep on! The breakfast was good too. Third, the location is superb. It's just a few minutes' walk to Qilou Old Street, and a short taxi ride to the Cloud Cave Library and the night market.

This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.

This hotel is absolutely perfect for a family trip, especially with kids! They have a fantastic outdoor water park for children, and if it's too sunny, there's an indoor 'Coconut Baby Club'. The hotel has direct access to the beach, so after dinner, you can take a lovely stroll along the shore. What truly made our stay memorable was seeing the beautiful sunset right from the hotel – it was so special! A big thank you to our butler, Joan, for all the thoughtful recommendations. We will definitely be back!

I chose to stay here for the Haikou Marathon because it's only 3km from the starting line, a quick bike ride away. It's also just 2km from Qilou Old Street, which is super convenient for cycling and city walks. There are plenty of great food options nearby too, definitely worth another visit! The hotel front desk knew I was running the marathon and kindly arranged for a late check-out, which I really appreciated. Thumbs up!