Ichinoyu Shinkan

The staff was kind and responsible. I had a reservation problem due to wrong room information on the booking site, but the staff was kindly replaced my room with better grade. The food was great. Japanese food option provides Sashimi. Tonosawa station is nearby, so you could arrive the hotel by foot, but there was a lot of steps so it is not suitable for baby strollers.

山上的溫泉旅館 如果黃昏／晚上到達的話，泊車的位置很難確定，因為旅館旁是大量箱根湯寮的停車位 步行到箱根湯本站必定會鐵腿，但商店都集中在那邊的街道 一泊二食不錯，千萬不要像我訂錯沒有私人風呂的房間 旅館內沒有電梯，請自備大隻佬 另外房間隔音很差，車道上的引擎聲很明顯

這家店非常不推薦 1.地理位置極差，需要走10分鐘台階才能到車站，或者走至少有45度斜坡的坡道去到箱根本站，而且上去容易，下來根本叫不到出租車 2.店員服務態度差，新館的一個女前台，感覺就是人精，且心思很壞，看了其他評價也提過。離開的時候讓她幫忙電話叫出租，她説出租滿了沒有。我們行李不方便走下山，我老公走到山下本館，前台給我們叫到車了，分分鐘就來了，是她不肯叫不是叫不到 3.餐飲標準和以前差遠了，連住兩天，第一天壽喜鍋，第二天滑稽了全是魚，生魚吃完吃水煮魚，然後香煎魚，油炸魚，全部都是魚，沒有其他的，太噁心了，跟我幾年前入住本館時差異太大

Since it gets dark in Japan as early as 5.30 pm we were in for an adventure trip to find this destination. Although this place is close to the railway station it was so dark that we struggled finding this location. Our disappointment baesd on the spooky trip to this place was soon replaced with joy once we entered this place. Its a beautiful onsen resort with a wonderful staff. The hospitality and facilities were both top notch. The rooms were cosy and the onsen bath amazing. Please make sure that you reserve a room with private onsen since public onsen might get a little crowded and uncomfortable . We were served a lavish spread of kaiseki dinner which was mostly non veg. When I said that I was a pure vegetarian the chef was kind enough to immediately cook-up some fine veg options which were very tasty. Please make sure that you inform the hotel staff well in advance about your food preferences so that they can prepare accordingly. We missed doing that however we were lucky that the chef had some veg stuff handy. The place is definitely worth a visit

Delightful ryokan in a peaceful wooded area with private open-air hot-spring baths and an indoor mineral hot spring (onsen). Tonosawa is a beautiful little village close to the Yamuto station and the ryokan a short taxi drive uphill. Dinner and breakfast is typical Japanese style and there are also Kimonos one can wear for a traditonal experience. Staff are friendly and very helpful. Definitely worth a visit.

Delightful ryokan with friendly, helpful staff especially explaining how the traditional dinner was supposed to be prepared and eaten . The private' onsen' hot bath en suite was fabulous as well as the larger one available. Rooms are spacious and futons very comfortable. I stayed here Oct 22 and was delighted to be back.

This ryokan in Tonosawa Hakone is fantastic! Tonosawa is a beautiful little village, 5 minutes by taxi from the Yamuto station, and on the switchback train line to sights in Hakone, bus lines etc. The village itself is really nice to walk around, with a stream going through it. The Japanese room we had was very nice and comfortable, the onsen was fantastic (not private but I never met anyone there), and we had two dinners that were amazing!!! The breakfast buffet is also very nice. But the dinners were really the highlight, with a traditional many-course meal, everything was excellent and really good value. The staff were also very nice and helpful.

Our stay at Tonosawa Ichinoyu Shinkan was perfect and the highlight of our trip to Japan. Everyone we encountered was so polite and helpful. We arrived in the pouring rain and had some difficulty finding the actual building, but all of the workers in the surrounding building helpful us locate the building. We were early and left to go sightsee, and when we arrived back to check in, our luggage had already been brought to our room. The dinner provided was HUGE and very delicious. Our room was large, clean, comfortable and the mineral bath in our room was the perfect temperature and so soothing after a long day in the rain. My one "negative" comment (which didn't detract from the overall experience at all but might be good for some to know) was that there was no shower in the room. The hotel was conveniently located by a train station, and despite what other reviews have mentioned, we didn't struggle getting our luggage up and down the hill (but we're both about 30 and in decently good shape. If you have any mobility concerns or a large amount of luggage, this may not be the case for you.) The morning of our departure, we left early and the staff were kind enough to let us in to breakfast about 15 minutes early so that we could eat before catching our train. Staying here was the highlight of our trip to Japan. If you're on the fence about booking, just do it!

This is quite a traditional ryokan. Dinner and breakfast was delicious and included typical rice, soup, pickles, salad, and protein (egg, fish, beef) miso and vegetable dishes. Also, traditional kimonos to wear, futons in rooms plus open air onsen. Most rooms had a private hot both as well whereas mine didn't. I had stayed here in 2018 so was delighted to be back however it is somewhat remote.