Επισκέπτης Χρήστης
11 Οκτώβριος 2023
We only arrived today so this review is a first impression. The reps were easy to find on our arrival but the coach pick up was a little late. The ‘coach’ was a minibus in which a third of the seats were damaged such that the backs gave way if you leant on them. There was also extremely limited leg room. However, the driver was friendly and efficient. The entrance to the hotel is very smart and check in was easy. The location is super for the beach and the pool area is spacious. But the whole place looks tired. Wood is scratched or, outside, rotting; bar pumps need polishing and the bathroom needs a significant deep clean/modernisation/tidy up. Repairs to decor in the room are untidy and the minibar contained two bottles of water! I’m also not sure why we can’t be trusted with glasses by the pool, with very cheap plastic being used instead. However, the staff are helpful, most things are included in ‘all-inclusive’ and what is not, is specified on arrival. UPDATE - after our initial impressions, the holiday has been great. The meals are varied and delicious with the chef meeting me daily to check on what I can/cannot eat because of food allergies. The waiting staff are great and always happy to help. We went on an excursion to Thessaloniki today which was well planned and very enjoyable with time to ourselves as well as some guided aspects. The spa facility, which costs extra, is a real bonus with jacuzzi, steam room, sauna and a small pool (unheated) for just us for 2 hours (€20 per person). Looking forward to massages tomorrow. The pool bar has a good a**osphere in the evening with a large selection of drinks being included in our deal. Beach towels can be borrowed with a small deposit and staff are happy to change them for fresh ones when needed. Although the room is tired, it is cleaned daily with fresh towels provided. It was even done on Tuesday when there was a regional power cut for several hours. So - no it is not 5* as others have said but once you accept it for what it is (I think TUI needs to review its rating) it’s brilliant and we are already planning to come again as soon as possible.
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