Επισκέπτης Χρήστης
31 Ιανουάριος 2023
I'm very disappointed about the situation that happened in DIEDRICH Wellnesshotel & SPA. I came to the hotel late, about 23:30. The main entrance and all the other backdoors were closed. No one was sitting at the reception desk to let me in. There was a tiny note on the main doors saying that if you're late and want to get in, call the number. I was calling multiple times for about 30 minutes, but no one answered. I left two voice messages hoping someone would call me back —nothing like that happened. I had to spend that chilly night in the car. The next day, I described the whole situation to the receptionists, and the only remark he made was "we're sorry", that's it, he didn't try to understand what had happened, why no one answered the phone, just sorry... I have a feeling that it's not something that I would expect more from 4 stars Hotel. So, therefore, I can not recommend DIEDRICH Wellnesshotel & SPA.
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