Dominick
18 Νοέμβριος 2024
The room is large, the restaurant and the location are normal. There is no service at the hotel. They gave us the key to the room, we went to the 17th floor. The key didn't work, the girl at the reception said I don't know how to use the key. We went down and changed the key for us. It doesn't work again, the manager got up with us and doesn't work either. She replaced room on the 10th floor, I’m not agree. The manager came and moved us to the 18th floor (thanks so much, she’s very polite) We booked two nights in this hotel, and the next day when we came back from the marathon, our key doesn't work again, because because of the incompetent staff, we were checked in for one night😂😂
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